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[jcsanjurjo Friend jcsanjurjoJoin date: May 2012Posts: 116Downloads:0Uploads:46 Thanks: 26 Thanked: 2 times in 1 posts]

#179598

Hi all, I posted on Zite Forum about an error with the Zite Demo Builder. But probably, because could be an infrastructure issue, I’d like to reply the post here. (sorry if it’s not the right place)

I’m blocked due to an ERROR with the Zite Demo Builder environment. I can login as admin, but once logged, in some transactions I get the following message
<blockquote>
Forbidden

You don’t have permission to access /administrator/index.php on this server.</blockquote>
and a blank page.

There are a lot of points where the system fails, as an example, in order to reproduce the error, you can try at Backend>Menus>Main menu …. then go to the bottom of the page and click “2” or “Next” or “End” Buttons.

I tried as well with a new demo environment (http://ja-zite1343829399.joomweb.com and http://ja-zite1343821185.joomweb.com) and error persists

Here is the blank page

Thanks in advance for your assistance

joancarles

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Attachments:

1. 

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#463048

Hi jcsanjurjo
Thank you for your report. We fixed this issue, please try again .

Regards,

[jcsanjurjo Friend jcsanjurjoJoin date: May 2012Posts: 116Downloads:0Uploads:46 Thanks: 26 Thanked: 2 times in 1 posts]

#463168

Hi @her0, I ask this afternoon for a new Demo Builder, this time is ja-zite1344088869. Here is a copy of your confirmation email

-----Mensaje original-----
De: webmaster@ [mailto:webmaster@]
Enviado el: Ninguno
Para: xxxxxxxxxxxxxxxxx
Asunto: Your [ja-zite1344088869] created successfully
Reply-To: webmaster@
X-Mailer: PHP/5.3.14MIME-Version: 1.0
Content-type: text/html; charset=iso-8859-1
Message-Id: <20120804140219.3D7C039A4C3@cl-demo-builder.joomweb.com>
Date: Sat, 4 Aug 2012 09:02:19 -0500 (CDT)
Return-Path: root@cl-demo-builder.joomweb.com
X-OriginalArrivalTime: 04 Aug 2012 14:02:19.0946 (UTC) FILETIME=

Hi admin,
You've just created a demo site [ja-zite1344088869], there are information:

Site id: ja-zite1344088869
Site name: ja-zite1344088869
Admin user: admin
Admin password: ??????

You can visit your site at: <a href="http://ja-zite1344088869.joomweb.com">http://ja-zite1344088869.joomweb.com</a><br>
Manage your site at: <a href="http://ja-zite1344088869.joomweb.com/administrator/">http://ja-zite1344088869.joomweb.com/administrator/</a>

Notice: your site will be automatically removed after 24 hours or when server reachs it's resource limitation.

Thank you for using our service!
--
Best regard!
JoomlArt team
-----
This is automation email. Please don't reply to this email.


But the ERROR still persist, see a new screeenshot

Thanks for your assistance

joancarles

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Attachments:

1. 

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#463247

Hi jcsanjurjo
Please try build a new site demo
<blockquote> Site id: ja-zite1344088869
Site name: ja-zite1344088869
Admin user: admin
Admin password: ??????</blockquote>
This old demo deleted from our system.
Regards,

[jcsanjurjo Friend jcsanjurjoJoin date: May 2012Posts: 116Downloads:0Uploads:46 Thanks: 26 Thanked: 2 times in 1 posts]

#463323

Hi @her0, I build this morning a new demo environment, this time: http://ja-zite1344240610.joomweb.com, This is my 5th, and still error. Please see the screenshot:

Please, I need to access the demo environment cause there are some params that I can’t find on the Zite User Guide nor the quickstart.

Thanks a lot for your assistance

joan carles

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Attachments:

1. 

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#463344

Hi,
In your attached image, link is wrong, the correct link is administrator/index.php?option=com_menus&view=items&menutype=mainmenu

Regards

1 user says Thank You to HeR0 for this useful post

1. jcsanjurjo

[jcsanjurjo Friend jcsanjurjoJoin date: May 2012Posts: 116Downloads:0Uploads:46 Thanks: 26 Thanked: 2 times in 1 posts]

#463580

ok @her0, in any case, the link is produced by joomla, I’m not writting manually the link ?¿?¿?

BTW I installed a JA Zite quickstart site and now I can access to all the backend settings. Thanks in any case for your help. joan carles

[monkz Friend monkzJoin date: August 2012Posts: 1Downloads:0Uploads:0]

#465610

My test page http://marupe.joomweb.com also have this administrator’s issue:
orbidden

<blockquote>You don’t have permission to access /administrator/index.php on this server.</blockquote>

Please, fix it.
Thanks in advance!

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#465659

Hi Monkz
I create a new demo and still access to admin area as normal, please check at http://joomweb.com/index.php

Regards,

[Author]

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