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[qubie Friend qubieJoin date: September 2011Posts: 12Downloads:7Uploads:0 Thanks: 3]

#1094664

I have purchased a Developer Plan for the primary purpose of obtaining tech support.

I received the payment confirmation through PayPal but nothing from JoomlArt. The subscription does show under my JoomlArt account Plans.

I did subsequently find the confirmation email(s) which had been filtered at the gmail server (didn’t get downloaded to the local junk folder where I initially checked for them). I do not seem to have the ability to update this in the Title of this Post above.

On further digging and much page jumping and scrolling, I have found the small ‘Premium Ticket’ option at the bottom of this form (ideally, this information should be highlighted in the confirmation email for the Developer Plan; did I miss it?).

I’ll mark this post as ‘Solved’ and issue a separate premium ticket for the ‘Unexpected Error’ I had started to receive with the Purity iii template when trying to compile LESS TO CSS, which had been working fine for the first few weeks.

Thx

• This topic was modified 6 years, 9 months ago by  qubie.
• This topic was modified 6 years, 9 months ago by  qubie. Reason: Found missing confirmation email in junk on gmail server (not local junk folder) and eventually found Premium Ticket option at bottom of this form

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