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[jacqueline stott Friend jacqueline stottJoin date: September 2014Posts: 35Downloads:0Uploads:5 Thanks: 3 Thanked: 1 times in 1 posts]

#175221

HI There

We are having issues with adding users in the backend. It saays the user was saved succesfully but I can’t see any of the users besides the super admin in the backend.

Then on the front-end when i try login as a user i have created i get this error E_NOLOGIN_ACCESS

I am no developer so have no clue how to go edit user tables etc. but I even downloaded the quickstart template and created a whole refresh site and tested adding a new ueser in backed and we have the same issue.

Please can someone help. this is so urgent. Site needs to be live by the weekend.

Thanks so much

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#444761

Hello,

Can you please let me know how you are trying to add the users ? It looks like you have added a user in K2 but in the frontend of your website you provide a link to Joomla login module.

In order to give permission to the users to login (while you add them manually in the backend ) you have to create the user in Joomla users manager.

Please let me know if that helps

Regards

[jacqueline stott Friend jacqueline stottJoin date: September 2014Posts: 35Downloads:0Uploads:5 Thanks: 3 Thanked: 1 times in 1 posts]

#444766

HI

Thanks for your reply.

I am adding users using the normal joomla backend so I am click > site> usermanager> then new

see attached image.

It allows me to add a new user and says it is saved successfully but then i can’t see any users. and when I login on the front-end with the joomla login module it gives the E_NOLOGIN_ACCESS error?

So I am adding them in the normal joomla usermanger….

I still can’t see how this problem can be fixed 🙁

Thanks

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[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#444772

Hi,

It looks like there is a problem in your database, please update your joomla installation to the latest version and check if that solves your issue.

Regards

[jacqueline stott Friend jacqueline stottJoin date: September 2014Posts: 35Downloads:0Uploads:5 Thanks: 3 Thanked: 1 times in 1 posts]

#444827

HI There

I did try a fresh install of latest joomla Joomla! 2.5.3 and I can create users but now when I try create a menu button I get this error Solution for error: JTableMenu: :_getNode.

Any ideas?

Thanks

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#444834

Hi,

Can you please give me access to this new installation since the thread info has the old one still.

Regards

1 user says Thank You to Manos for this useful post

1. jacqueline stott

[jacqueline stott Friend jacqueline stottJoin date: September 2014Posts: 35Downloads:0Uploads:5 Thanks: 3 Thanked: 1 times in 1 posts]

#444844

Hi there

I deleted the installation and reinstalled the ja erio quickstart and installed sample data so I could simply change menu names and article names with all my new info. So far all seems to be working fine. A long way around to fix the issue but I am hoping this all works fine now. I checked usermanager and all seems in order so far.

I think also when I first installed joomal 2.5 erio template in the installation I clicked the database to still be mysql instead of mysqli ? I don’t know what the difference is or which one it should be? Could this have caused the problem with the menu nodes?

Well I am going to carry on adding all my info in and if I come across problems I will be sure to contact you 🙂

Thanks for responding so quickly and efficiently.

You have been a great help!

Jacqui:)

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#444849

Thank you for your kind words! Here at JA we are trying to do the best we can to provide the best support to our members!

<em>@jacquis 309043 wrote:</em><blockquote>Hi there
I think also when I first installed joomal 2.5 erio template in the installation I clicked the database to still be mysql instead of mysqli ? I don’t know what the difference is or which one it should be? Could this have caused the problem with the menu nodes?
</blockquote>

MySQLli is and optimized version of MySQL but your host must support this also!

Regards

[Author]

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