Tagged: 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • jvanschaack Friend
    #1053349

    Page Builder seems totally broken. I used it to start building a simple site for a friend’s business.

    I went to add more content & blocks and when I click "live edit" it loaded the editor with blank sections – my header, content, and footer were all gone. The page was still there on the front end.

    I tried creating a new page to test with. I added a block and published it. The publish button just kept spinning, nothing happened. Eventually I opened a tab for the front-end and the new block was there, but all my other blocks were gone.

    I went back to live edit the test page, and that came up with a blank editor page again, as though creating a brand new page. Nothing is there to edit.

    Pankaj Sharma Moderator
    #1053431

    Hi
    Can you share your site Super user details and an FTP account details in private reply?
    So I can check it on your site.

    Regards

    jvanschaack Friend
    #1053582
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1053672

    Hi
    I noticed this issue and team is working on it.
    We are releasing a new update for JA Builder that will fix this issue.

    Regards

    jvanschaack Friend
    #1054256

    Thank you for checking into it. Where should I be looking for the release announcement?

    Pankaj Sharma Moderator
    #1054334

    Hi
    The team is working on the Revision update so this issue will be back again in future, we will announce it via blog, also I will update you here once it released.

    Regards

    Pankaj Sharma Moderator
    #1054762

    Hi
    The new version of JA Builder is released kindly update the Builder and try to edit the content.

    Regards

Viewing 7 posts - 1 through 7 (of 7 total)

This topic contains 6 replies, has 2 voices, and was last updated by  Pankaj Sharma 7 years, 2 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum