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[nasosi Friend nasosiJoin date: February 2016Posts: 21Downloads:15Uploads:5]

#1092941

Hi,

I am having an issue with my edit page function. its loading and loading, rendering blocks and rendering blocks but without any success. I have closed every other window that uses internet, restarted my machine but no success.

Please advice

PS i am sending credentials on a separate private post

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[nasosi Friend nasosiJoin date: February 2016Posts: 21Downloads:15Uploads:5]

#1092948

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[9line Friend 9lineJoin date: February 2016Posts: 20Downloads:12Uploads:1]

#1092957

I am experiencing the same issue on all sites using JA Builder, when checking in Chrome, I am able to see the issue is due to JA Builder being unable to pull down a script needed to load:

GET https://themepro.com/builder/?action=loadData&provider=joomlart&site=j49b652a599fd3-4c6c69783df02&osite=75290406701bb8cdcba9dbeef1e48bda&page=e5a5f866e9d8e&layout=1e8c4275d9d2b 500 (Internal Server Error) send @ jquery.min.js:4 ajax @ jquery.min.js:4 r.(anonymous function) @ jquery.min.js:4 getJSON @ jquery.min.js:4 t.loadPageData @ libjs.min.js?1.1.3:322 n.loadData @ libjs.min.js?1.1.3:322 n.load @ libjs.min.js?1.1.3:322 n.init @ libjs.min.js?1.1.3:322 t.init @ libjs.min.js?1.1.3:322 t @ loader.min.js?1.1.3:3 (anonymous) @ loader.min.js?1.1.3:3

Failed to load https://themepro.com/builder/?action=loadData&provider=joomlart&site=j49b652a599fd3-4c6c69783df02&osite=75290406701bb8cdcba9dbeef1e48bda&page=e5a5f866e9d8e&layout=1e8c4275d9d2b: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://*********.co.uk‘ is therefore not allowed access. The response had HTTP status code 500.

I feel as though this is poor planning as all users of JA Builder are now unable to use it until this issue has been resolved, surely there should be a way to use it in the event that this script is unable to load.

I am hoping the developers are on the case and getting this sorted quickly

[nasosi Friend nasosiJoin date: February 2016Posts: 21Downloads:15Uploads:5]

#1092982

Hi,

Strange but true all of a sudden the page now is loading after wasting a few hours.

Do not know what really happened, but it works now and everything is loading

Any inside information from the moderators of JA Builder?

Best

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1093108

Hi,

The team has fixed this issue yesterday, pls try again (clear caches if it still doesn’t work).

We’re sorry for any inconvenience it may cause.

Regards

[Author]

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