JA Job Board Component 8,554 posts

[Kevin Friend KevinJoin date: May 2009Posts: 180Downloads:298Uploads:1 Thanks: 2 Thanked: 9 times in 2 posts]

#188071

When a subscription is made the user gets two emails, one saying payment is pending and then another for payment complete. The problem I have is on the payment pending the user name is displayed with “Dear {JA_PROFILES.USER_ID}”, but on the payment complete it is correct and uses the same code Dear {JA_PROFILES.USER_ID},”.

What gives? Why does it work on one but does not work on the other, when the exact same code is used on both? In fact this is what was already built for me when I installed it so I know it is nothing I have done.

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#495245

Hi Earthrat,

Please try to change {JA_PROFILES>USER_ID} to {USERS.NAME} because in the subscription email template has not the code key {JA_PROFILES.USER_ID}

Regards

[Author]

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