Hi Environc,
Please open file modules/mod_jajobboard_menu/helper.php and find query string
$query = "SELECT a.id AS transactionid, a.completed, b.id as subscriptionid, b.duration, b.units, a.created_date, a.processed_date, a.user_id
FROM #__ja_transactions a
INNER JOIN #__ja_subscriptions b ON a.product_id = b.id
WHERE a.user_id = ".$user->id."
AND a.product_type = 'S'
AND ( ISNULL(a.reason) OR a.reason <> 'Reverse' )
ORDER BY a.id DESC LIMIT 1";
replace it to
$query = "SELECT a.id AS transactionid, a.completed, b.id as subscriptionid, b.duration, b.units, a.created_date, a.processed_date, a.user_id
FROM #__ja_transactions a
INNER JOIN #__ja_subscriptions b ON a.product_id = b.id
WHERE a.user_id = ".$user->id."
AND a.product_type = 'S'
AND a.complete = 1
AND ( ISNULL(a.reason) OR a.reason <> 'Reverse' )
ORDER BY a.id DESC LIMIT 1";
Hope this helps.
Regards