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[kunoichidee Friend kunoichideeJoin date: November 2009Posts: 23Downloads:0Uploads:2 Thanks: 3]

#180801

Hi,

I’m installing a new site and installed a quickstart package over it from one of your templates.
(I just copied over the right directories in ftp)

In another site this all worked fine.

Now I started to install all the plugins and components to update for the T3 framework,
but when I tried to install the Ja extention manager 2.5.2 it said:

Component Install: DB function reports no errors

Error installing component

In the component dropdown I see not the styled name but ‘ com_jaextmanager’ and when I click it it gives a 404 error component not found.

Can I maybe manually through ftp install it? or what should I do?

PS I used the same install file for another site and it worked fine there.

thanks for your help

Diana

[MoonSailor Friend MoonSailorJoin date: November 2011Posts: 1106Downloads:0Uploads:245 Thanks: 89 Thanked: 248 times in 223 posts]

#467582

Hi,

I think the error caused by your database issue, your database, the data of JA Ext Manager component exists but, folder code could not be found.

Now, please go to administrator -> Extension -> Extension Manager -> manage, Filter “ext” and remove component “JA Extension Manager”, then reinstall it.

If you still face this error, could you please give me your url, ftp, admin account for closer check ?

[kunoichidee Friend kunoichideeJoin date: November 2009Posts: 23Downloads:0Uploads:2 Thanks: 3]

#468108

In ‘manage’ it displays several instances of the com_jaextmanager but when I try to remove them it gives an error saying there’s no xml file to be found etc etc. and it asks to remove it manually.
When I look at the files through ftp it can’t find anything with a name like com_jaextmanager.

I also tried refreshing the cache and first disabling them in ‘manage’ but to no avail….

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