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[ekaup Friend ekaupJoin date: April 2012Posts: 178Downloads:32Uploads:30 Thanked: 7 times in 1 posts]

#201907

Hello, when I went in to the backend of my site this morning this error waited me on the screen. (erro 502) I honestly do not know what that means and frankly I do not know if this is related to the template or not.
Suggestions or explanation is appreciated. Thanks

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[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#552245

Hi there,
Would you mind provide me your server error log for checking ?

Thank you,
Viet Vu

[ekaup Friend ekaupJoin date: April 2012Posts: 178Downloads:32Uploads:30 Thanked: 7 times in 1 posts]

#552250

Hi there Viet, I appreciate you reply.
There is no error in the log of the server. However that could be due to the fact that it is not set up yet. I am no expert but maybe you can read the attached picture and tell me.

I downloaded an error log file from my server here it is:

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http://verkefni.markvis.is/errorlogs/error_log.txt
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best
halldor

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[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#552272

Hi there
If you don’t my, may i have your site copy into local for deep inspecting ?

Thank you,
Viet Vu

[ekaup Friend ekaupJoin date: April 2012Posts: 178Downloads:32Uploads:30 Thanked: 7 times in 1 posts]

#552273

Do you mean access to the backend?

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#552282

Hi there,
I mean access for backend to make backup and FTP to download backup 🙂

Thank you,
Viet Vu

[ekaup Friend ekaupJoin date: April 2012Posts: 178Downloads:32Uploads:30 Thanked: 7 times in 1 posts]

#552286

Hi Viet, thanks for your interest. But I am reluctant to give a total access to my site at this point.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#552292

Hi there,
It’s okay, a bit hard to inspect but is ok. Than please try
– Disable any extensions ( modules / plugins / component ) that using OAuth
– Check your php error_logs to see if any fatal error around
It also suggest to turn on max display error.

Thank you,
Viet Vu

[ekaup Friend ekaupJoin date: April 2012Posts: 178Downloads:32Uploads:30 Thanked: 7 times in 1 posts]

#552293

Thanks Viet, I will try that first. If I have no luck tonight I will give you access OK?

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#552294

Hi there,
For sure 🙂

Thank you,
Viet Vu

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