Viewing 15 posts - 1 through 15 (of 15 total)
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  • rlisario Friend
    #138952

    Dear,
    I’ve attach an error when entered in my your domain area, why?

    I’ve one important question too:

    Why in my your domain area I see http://www.geeo.it and http://www.isoambiente.it in renew jatc standard membership instead jatc standard membership expired ? When I’ve renew my membership, I don’t register any domains ?!? I’ve registred http://www.geeo.it and http://www.isoambiente.it domains with the first jatc standard membership now expired !!!
    I don’t understand if I can register 2 newer domains with my renew jatc standard membership ?!? Please explain me !!! :confused:

    Thanks for help,
    Rinaldo


    1. error
    Michael Casha Friend
    #295288

    They are licensed and will always be licensed – regardless of if your subscription ends or not.

    rlisario Friend
    #295291

    Maybe, you don’t understand me.

    In my case I’ve used your template in http://www.geeo.it, http://www.isoambiente.it and http://www.motobase.it with the first JATC standard membership last year.

    When, I’ve renew this year JATC standard membership but I see in my panel my olds domain use in new membership ?!? In this way I’ve buy renew this year JATC standard membership but not can’t use your template in other new domains ?!?

    I don’t understand if I can register 2 newer domains with my renew jatc standard membership or every year I’ve pay older domains ?!? Please explain me !!!

    Thanks for help,
    Rinaldo

    ShannonN Friend
    #295295

    rlisario;116897Maybe, you don’t understand me.

    In my case I’ve used your template in http://www.geeo.it, http://www.isoambiente.it and http://www.motobase.it with the first JATC standard membership last year.

    When, I’ve renew this year JATC standard membership but I see in my panel my olds domain use in new membership ?!? In this way I’ve buy renew this year JATC standard membership but not can’t use your template in other new domains ?!?

    I don’t understand if I can register 2 newer domains with my renew jatc standard membership or every year I’ve pay older domains ?!? Please explain me !!!

    Thanks for help,
    Rinaldo

    Maybe you don’t understand MiCCAS, what he is saying is all domains that you register at any time show up in the section that records registered domains forever, they never remove any domains that have been registered, they just add any new registered domains to the list continually, you do not have to pay for domains you have already registered previously.

    I hope I have answered your question in detail
    ShannonN

    wooohanetworks Friend
    #295297

    I think he means:

    “Old membership contained 2 credits for 2 domains, both used and still there”

    ——-> Now purchased a renewal

    ——-> The old domains are still registered, okay but not the problem

    ——-> Problem is that he wonders if 2 additional credits are now/then there, he can use for 2 more domains

    <———– Not knowing if a renewal brings 2 more credits or just renews whatever, but how it reads, a renewal should bring 2 more credits with each payment of a renewal, AS ——–>

    Domains added in the prior terms with prior credits stay licensed forever.

    =========> Missing 2 more credits from the new renewal or willing to know if a renewal brings 2 more credits for domains, as the old ones are in any case licensed forever and do not need to be renewed..

    ShannonN Friend
    #295300

    Whatever, between the three of us it should be answered 🙂

    scotty Friend
    #295304

    In your CP it should say…
    JATC Standard Membership – 1 year ( usage: 3/5)
    This would mean you have 2 domain slot remaining.

    If it says…
    JATC Standard Membership – 1 year ( usage: 3/3)
    Then it hasn’t given you your two extra domains and you should open a support ticket or reply to MiCCAS in this thread.

    scotty Friend
    #295305

    Anyone else? :p

    rlisario Friend
    #295447

    I try to explain my problem again:

    In my case I’ve used your template in http://www.geeo.it, http://www.isoambiente.it and http://www.motobase.it with the first JATC standard membership last year, then I’ve renew this year JATC standard membership.

    Why in my CP see this:
    1. Renew JATC Standard Membership – 1 year ( usage: 2/2)
    http://www.geeo.it and http://www.isoambiente.it
    2. JATC Standard Membership – 1 year ( usage: 1/3)
    http://www.motobase.it

    I’d think see this:
    1. Renew JATC Standard Membership – 1 year ( usage: 0/2)
    2. JATC Standard Membership – 1 year ( usage: 3/3)
    http://www.geeo.it and http://www.isoambiente.it and http://www.motobase.it

    If I’ve pay a Renew JATC Standard Membership, why I see my older domain already registered in Renew JATC Standard Membership instead in old JATC Standard Membership ?!?

    The main question: Can I add use your template in two new domain ?!?

    Please explain me,
    Rinaldo

    scotty Friend
    #295448

    Ahh I’m sure it’s just a mistake. MiCCAS might be able to fix it when he sees your post or you could send a support ticket (CLICK HERE).

    rlisario Friend
    #295846

    I think it’s a mistake too, but today my control panel is same!

    MiCCAS ?!? Where are you ?

    I’m thinks too that Joomlart is the best site of template!
    But I’m hope to resolve this problem!!!

    Thanks,
    Rinaldo

    rlisario Friend
    #299638

    I think it’s a mistake too, but today my control panel is same!

    MiCCAS ?!? Where are you ?

    I’m thinks too that Joomlart is the best site of template!
    But I’m hope to resolve this problem!!!

    Thanks,
    Rinaldo

    nguyenhuu quang Friend
    #299639

    dellete all your domains and creat again.

    scotty Friend
    #299640

    rlisario;122231I think it’s a mistake too, but today my control panel is same!

    MiCCAS ?!? Where are you ?

    I’m thinks too that Joomlart is the best site of template!
    But I’m hope to resolve this problem!!!

    Thanks,
    Rinaldo

    CLICK HERE FOR PREMIUM SUPPORT FOR ACCOUNTS!

    rlisario Friend
    #300243

    Great !!!

    Today, JoomlArt Customer Service, they have correct my problem.
    I’ve attach my domains control panel, now it’s ok !!!

    I’ll continue use Joomlart template service, finally I’m satisfied !!!

    Thanks,
    Rinaldo


    1. panelok
Viewing 15 posts - 1 through 15 (of 15 total)

This topic contains 15 replies, has 6 voices, and was last updated by  rlisario 15 years, 7 months ago.

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