Error on confirm registration

Viewing 15 posts - 1 through 15 (of 16 total)

1 2 →

Author

Posts
takestock Friend

takestock
Join date:
May 2012
Posts:
76
Downloads:
4
Uploads:
6

Thanks:

9

Thanked:

4 times in 1 posts

June 19, 2015 at 8:23 pm #207627

Hi
I used quick start package to setup this site, When a user registers they receive a link to confirm registration on clicking this link the site registers the user but returns the following error on the page.

Registration failed: Failed to save activation data: Unknown column ‘confirmed_date’ in ‘field list’ SQL=UPDATE hvu7t_acymailing_subscriber SET `confirmed` = 1

Regards
Alan

takestock Friend

takestock
Join date:
May 2012
Posts:
76
Downloads:
4
Uploads:
6

Thanks:

9

Thanked:

4 times in 1 posts

June 19, 2015 at 8:48 pm #574868

Sorry The URL of the site is http://www.right2homes.com

Adam M Moderator

Adam M
Join date:
May 2014
Posts:
5159
Downloads:
33
Uploads:
66

Thanks:

95

Thanked:

1271 times in 1235 posts

June 23, 2015 at 6:24 pm #575258

Hi @takestock,

Could you please create new menu item with default Joomla! registration and try to register new account there instead ?

takestock Friend

takestock
Join date:
May 2012
Posts:
76
Downloads:
4
Uploads:
6

Thanks:

9

Thanked:

4 times in 1 posts

June 24, 2015 at 7:27 pm #575401

HI @adam M,
I have already done this, the registration link on the site http://www.right2homes.com is a link to the standard Joomla registration. I have redone this a number of time.
The registration process works perfectly, The error is displayed when a user has registered and clicks on the confirmation email link to confirm the registration.
The user registration is confirmed without issue. But the error is displayed to the user.

Alan

Adam M Moderator

Adam M
Join date:
May 2014
Posts:
5159
Downloads:
33
Uploads:
66

Thanks:

95

Thanked:

1271 times in 1235 posts

June 25, 2015 at 10:45 am #575497

Hi @takestock,

The error message indicate that after user register an account, the confirmed date cannot be set to Acymailing, please navigate to admin >>> Extensions >>> Extensions Manager >>> switch to tab Update and try to Update Acymailing component and try again.

In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

Adam M Moderator

Adam M
Join date:
May 2014
Posts:
5159
Downloads:
33
Uploads:
66

Thanks:

95

Thanked:

1271 times in 1235 posts

June 25, 2015 at 10:45 am #641827

Hi @takestock,

The error message indicate that after user register an account, the confirmed date cannot be set to Acymailing, please navigate to admin >>> Extensions >>> Extensions Manager >>> switch to tab Update and try to Update Acymailing component and try again.

In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

Adam M Moderator

Adam M
Join date:
May 2014
Posts:
5159
Downloads:
33
Uploads:
66

Thanks:

95

Thanked:

1271 times in 1235 posts

June 25, 2015 at 10:45 am #740489

Hi @takestock,

The error message indicate that after user register an account, the confirmed date cannot be set to Acymailing, please navigate to admin >>> Extensions >>> Extensions Manager >>> switch to tab Update and try to Update Acymailing component and try again.

In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

takestock Friend

takestock
Join date:
May 2012
Posts:
76
Downloads:
4
Uploads:
6

Thanks:

9

Thanked:

4 times in 1 posts

June 25, 2015 at 4:11 pm #575528

HI @adam M
I had already updated the Acymailing component and it caused the registration link to fail with the following error,
Fatal error: Cannot redeclare class JViewLegacy in /home/right2homes/public_html/plugins/system/jat3/jat3/core/joomla/viewlegacy.php on line 711
I had to roll the site back to a backup I had.

I changed the default template as you suggested and The error remained, It only goes away when the acymail component is disabled.
I would love to use the acymail component but if I can not there are alternatives.

Alan

In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

takestock Friend

takestock
Join date:
May 2012
Posts:
76
Downloads:
4
Uploads:
6

Thanks:

9

Thanked:

4 times in 1 posts

June 25, 2015 at 4:11 pm #641858

HI @adam M
I had already updated the Acymailing component and it caused the registration link to fail with the following error,
Fatal error: Cannot redeclare class JViewLegacy in /home/right2homes/public_html/plugins/system/jat3/jat3/core/joomla/viewlegacy.php on line 711
I had to roll the site back to a backup I had.

I changed the default template as you suggested and The error remained, It only goes away when the acymail component is disabled.
I would love to use the acymail component but if I can not there are alternatives.

Alan

In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

takestock Friend

takestock
Join date:
May 2012
Posts:
76
Downloads:
4
Uploads:
6

Thanks:

9

Thanked:

4 times in 1 posts

June 25, 2015 at 4:11 pm #740520

HI @adam M
I had already updated the Acymailing component and it caused the registration link to fail with the following error,
Fatal error: Cannot redeclare class JViewLegacy in /home/right2homes/public_html/plugins/system/jat3/jat3/core/joomla/viewlegacy.php on line 711
I had to roll the site back to a backup I had.

I changed the default template as you suggested and The error remained, It only goes away when the acymail component is disabled.
I would love to use the acymail component but if I can not there are alternatives.

Alan

In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

takestock Friend

takestock
Join date:
May 2012
Posts:
76
Downloads:
4
Uploads:
6

Thanks:

9

Thanked:

4 times in 1 posts

June 25, 2015 at 4:37 pm #575530

I have narrowed the error down to the AcyMailing : (auto)Subscribe during Joomla registration plugin.

Alan

takestock Friend

takestock
Join date:
May 2012
Posts:
76
Downloads:
4
Uploads:
6

Thanks:

9

Thanked:

4 times in 1 posts

June 25, 2015 at 4:37 pm #641860

I have narrowed the error down to the AcyMailing : (auto)Subscribe during Joomla registration plugin.

Alan

takestock Friend

takestock
Join date:
May 2012
Posts:
76
Downloads:
4
Uploads:
6

Thanks:

9

Thanked:

4 times in 1 posts

June 25, 2015 at 4:37 pm #740522

I have narrowed the error down to the AcyMailing : (auto)Subscribe during Joomla registration plugin.

Alan

Adam M Moderator

Adam M
Join date:
May 2014
Posts:
5159
Downloads:
33
Uploads:
66

Thanks:

95

Thanked:

1271 times in 1235 posts

June 26, 2015 at 4:48 am #575570

Hi Alan,

Try to remove it in your site and install a fresh one instead.

Adam M Moderator

Adam M
Join date:
May 2014
Posts:
5159
Downloads:
33
Uploads:
66

Thanks:

95

Thanked:

1271 times in 1235 posts

June 26, 2015 at 4:48 am #641900

Hi Alan,

Try to remove it in your site and install a fresh one instead.
Author

Posts

Viewing 15 posts - 1 through 15 (of 16 total)

1 2 →

This topic contains 16 replies, has 2 voices, and was last updated by Adam M 9 years, 6 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum

Quick Navigation

Site navigation

Error on confirm registration

takestock

takestock

Adam M

takestock

Adam M

Adam M

Adam M

takestock

takestock

takestock

takestock

takestock

takestock

Adam M

Adam M

Important Notice :

Jump to forum

Categories