Viewing 14 posts - 16 through 29 (of 29 total)
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  • phoenix28 Friend
    #556782

    but that has been set to None since start..

    anyway, i won’t be able to turn it on as i also see blank page on Admin page :((

    jooservices Friend
    #556783

    Look likes you have another issue and it’s PHP Fatal. Please turn it on to inspect.

    Thank you,
    Viet Vu

    phoenix28 Friend
    #556784

    turn on what? joomla backend also gives me white background. so i can’t do anything.

    phoenix28 Friend
    #557304

    getting no help now.. i just reinstalled quickstart and not updating joomla. i guess this template is not ready for joomla’s latest version. oh well.. :((

    jooservices Friend
    #557306

    <em>@phoenix28 455095 wrote:</em><blockquote>turn on what? joomla backend also gives me white background. so i can’t do anything.</blockquote>

    Please turn on display_errors. It server side config ( Please ask your hosting provider or sysadmin ). Or you can check into configuration.php

    Thank you,
    Viet Vu

    phoenix28 Friend
    #557307

    it’s already on. and it’s returning me a blank page after i updated joomla.

    never mind i just reinstalled it. but not updating joomla. is this template not ready for the latest version yet? when is it updating?

    jooservices Friend
    #557309

    Hi there,
    Please wait moment. Let me check this.

    Thank you,
    Viet Vu

    jooservices Friend
    #557311

    Hi there
    Issue confirmed ( with display_errors )


    ( ! ) Fatal error: require_once(): Failed opening required 'D:wwwjoomlatemplatesja_lensDStemplate_tools.php' (include_path='.;d:phpincludes') in D:wwwjoomlatemplatesja_lensindex.php on line 12

    It’s because this template still use DS but it’s removed in Joomla! 3.3 🙂

    I’ll check with this team about this to answer you when will we have fix.

    Thank you,
    Viet Vu

    phoenix28 Friend
    #557312

    so i should not be updating my Joomla right?

    i hope you guys get a fix soon.

    jooservices Friend
    #557314

    Hi there,
    I can try to help you apply hot fix if you needed.

    Thank you,
    Viet Vu

    phoenix28 Friend
    #557325

    what do you need from me? joomla access? i will PM it to you.

    and if you do this hot fix, is it safe to upgrade it myself in the future?

    jooservices Friend
    #557326

    Hi there
    # In my own opinion i’m not much interesting with “patching” except everything under my managed.
    # I’ll need your FTP access to work on this.

    Thank you,
    Viet Vu

    phoenix28 Friend
    #557332

    if that’s the case, then i’ll just leave it as is for now. i hope you get to have a fix on it soon.

    jooservices Friend
    #557333

    Hi there,
    Oki. I’ll mark this topic as resolve because issue is addressed. Template is not supported for Joomla! 3.3 version.
    PS:// But basically you still work on it by follow Fatal error and tracking down issue.

    Thank you,
    Viet Vu

Viewing 14 posts - 16 through 29 (of 29 total)

This topic contains 29 replies, has 2 voices, and was last updated by  jooservices 9 years, 12 months ago.

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