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[namepeoples Friend namepeoplesJoin date: January 2011Posts: 35Downloads:0Uploads:13 Thanks: 2 Thanked: 2 times in 1 posts]

#184983

I am trying to update the JA_Social template. When I try to use the JA extension manager. It seems to hang saying “Processing Please Wait”. When I use the joomla extension manager I receive a “-1 an error has occurred. copy failed.”

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[namepeoples Friend namepeoplesJoin date: January 2011Posts: 35Downloads:0Uploads:13 Thanks: 2 Thanked: 2 times in 1 posts]

#483521

When I try to update the T3 Framework, I receive the following error as well.

JLIB_APPLICATION_ERROR_COMPONENT_NOT_LOADING
Error loading component: com_installer, 1
Error loading module MySQL server has gone away SQL=SELECT m.id, m.title, m.module, m.position, m.content, m.showtitle, m.params, mm.menuid FROM j25_modules AS m LEFT JOIN j25_modules_menu AS mm ON mm.moduleid = m.id LEFT JOIN j25_extensions AS e ON e.element = m.module AND e.client_id = m.client_id WHERE m.published = 1 AND e.enabled = 1 AND (m.publish_up = ‘0000-00-00 00:00:00’ OR m.publish_up <= ‘2013-02-15 07:12:54’) AND (m.publish_down = ‘0000-00-00 00:00:00’ OR m.publish_down >= ‘2013-02-15 07:12:54’) AND m.access IN (1,1,2,3) AND m.client_id = 1 AND (mm.menuid = 0 OR mm.menuid <= 0) ORDER BY m.position, m.ordering

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#483527

This is almost certainly down to permission problems. The script is trying to write files to the templates folder but your server is rejecting those writes. Please check the file and folder permissions for your template folder and your plugin folder.

[namepeoples Friend namepeoplesJoin date: January 2011Posts: 35Downloads:0Uploads:13 Thanks: 2 Thanked: 2 times in 1 posts]

#483530

Thanks for the help. I changed the permissions and was able to update the template.

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