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[cursoblue Friend cursoblueJoin date: October 2013Posts: 80Downloads:18Uploads:9 Thanks: 30 Thanked: 3 times in 1 posts]

#192380

When I try to add a photo to an article using editor on the frontend the media manager window pops up but suddenly all the buttons disappear and I get a page showing the image folders in a blank window – no buttons – nothing (see printscreen)

What would be the problem?

Thank you

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[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#512725

That’s probably a java script conflict can you please provide us with a link to your site so we can investigate this further ?
Is this happening on standard Joomla content or K2 articles ?

Regards

Manos

1 user says Thank You to Manos for this useful post

1. cursoblue

[cursoblue Friend cursoblueJoin date: October 2013Posts: 80Downloads:18Uploads:9 Thanks: 30 Thanked: 3 times in 1 posts]

#512731

Standard – http://www.cursoblue.com

Thank you!

[cursoblue Friend cursoblueJoin date: October 2013Posts: 80Downloads:18Uploads:9 Thanks: 30 Thanked: 3 times in 1 posts]

#512733

Pascm just sent you a private message with the credentials to access the website.

Thank you

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#512745

Hi,
Can you please provide me with a link to add a new article or edit one ? There’s no other way for me to check, even though i have seen some javascript conflicts already but i need to check if that’s the problem.

1 user says Thank You to Manos for this useful post

1. cursoblue

[cursoblue Friend cursoblueJoin date: October 2013Posts: 80Downloads:18Uploads:9 Thanks: 30 Thanked: 3 times in 1 posts]

#512750

I have sent you the credentials to use the website as publisher – I sent you a PM – did you get it?

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#512752

Yes i have, allow me a few minutes to do some testing on my localhost and see if i can come up with a solution for you.

1 user says Thank You to Manos for this useful post

1. cursoblue

[cursoblue Friend cursoblueJoin date: October 2013Posts: 80Downloads:18Uploads:9 Thanks: 30 Thanked: 3 times in 1 posts]

#512754

Thank you very much! 😀

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#512805

Hi,

I tried with default installation and also Joomla 3.2 and couldn’t replicate the problem, please disable any 3rd party add-ons you have installed and see if that solves the problem.

Regards

Manos

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