Viewing 15 posts - 1 through 15 (of 20 total)
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  • rocher Friend
    #942308

    Hi, I’ve downloaded & installed JA Magz II using quick start. I get errors when I try to save articles in my (localhost) dev website with Tags. I found on a Joomla web forum another user who had the same problem when installing your Purity III template via quick start. He was told some items, like Tags, are not created by the quick start install. Should I download the full Joomla 3.5.1 & "upgrade" over the top of my dev website?

    BTW, here is the link to the Joomla forum topic I found with the same error as I’m experiencing: http://forum.joomla.org/viewtopic.php?t=895521

    Ninja Lead Moderator
    #942318

    Hi,

    I have downloaded quickstart JA Magz II template and installed it at my end but I could not duplicate this bug. Please have a look at my video here.

    Besides that, you can provide me admin login backend of your site via private reply. I will help you to check this.

    Regards

    rocher Friend
    #942331

    Thanks, but it’s a dev (localhost) website running on MAMP, so you can’t log into it.

    I’m now trying to rebuild the dev website using a full Joomla 3.5.1 install and your template and T3 plug-in extensions, without quickstart. I’ll let you know how I get on creating articles with Tags in this environment.

    PS. I did test it with another website I have built on your Purity III template and Tags worked fine. However, I did not use quickstart on this website.

    Regards,
    Robert

    rocher Friend
    #942355

    Hi again, I have rebuilt my dev website using the full Joomla 3.5.1 and installing your JA Magz II template and extensions individually rather than from quickstart – no problems saving articles with Tags.

    I understand you can’t reproduce the error, but it’s there for me if I use the quickstart installed version, exactly as it was for the Purity III template user who reported the error in the Joomla forum:
    http://forum.joomla.org/viewtopic.php?t=895521

    If I stumble across an answer, I’ll let you know.

    Regards, Robert

    Ninja Lead Moderator
    #942701

    I requested our dev to check this again but they couldn’t reproduce the error. You can try to do this way.

    • Go to Admin -> Extensions-> Manage -> Database -> Click Fix button

    If you could not solve this bug, may you give me the credential info of your site via private reply. I will help you to check it


    1. Screen-Shot-2016-06-22-at-09.23.18
    rocher Friend
    #960689
    This reply has been marked as private.
    Ninja Lead Moderator
    #960777

    Try to do this way

    • Download and install Joomla refresh on your site hosting

    • Download and install T3 framework, JA Magz II template and all extensions are working with this template.

    • Follow the guide here to configure as our demo
    rocher Friend
    #960788

    Thanks, I was going to ask if I could reproduce the QuickStart install manually by installing and configuring the Magz II template and individual JA components, because in addition to the problem I’ve had saving Articles with Tags, I noticed the QuickStart install creates a bunch of aclmailing tables in the database and I’d rather keep the database as clean as possible.

    I will try following the guild to configure my website as per your demo.

    Regards, Robert

    Ninja Lead Moderator
    #960995

    @rocher: I think the problem under tag component on your site to regard about upgrading Joomla version because the TAG table is empty and you need to insert first data to the table (you can use PHPMyAdmin to run sql query)

    INSERT INTO abcde_tags (id, parent_id, lft, rgt, level, path, title, alias, note, description, published, checked_out, checked_out_time, access, params, metadesc, metakey, metadata, created_user_id, created_time, created_by_alias, modified_user_id, modified_time, images, urls, hits, language, version, publish_up, publish_down) VALUES
    (1, 0, 0, 43, 0, '', 'ROOT', 'root', '', '', 1, 0, '0000-00-00 00:00:00', 1, '{}', '', '', '', 0, '2011-01-01 00:00:01', '', 0, '0000-00-00 00:00:00', '', '', 0, '*', 1, '0000-00-00 00:00:00', '0000-00-00 00:00:00');

    with "abcde_" is database prefix and you have to change it as database prefix on your site. Hope it helps

    rocher Friend
    #961006

    Thanks for your response. I did see a similar post in your forum and tried it without success, though that may be to do with the values I inserted into tables – here is the post link:

    https://www.joomlart.com/forums/topic/article-not-saving-with-tags/

    It is interesting that the error does not occur on a fresh Joomla install, but only if I use QuickStart. Somewhere else I read that QuickStart does not create all the tables (like Tag), but that sounds silly as surely if it’s a fresh Joomla install or QuickStart you have to create all the Joomla tables?

    Regards, Robert

    Ninja Lead Moderator
    #961030

    I’ve just downloaded and installed quickstart JA Magz II template with sample data and it’s working as well our demo. You can try to download quickstart package from download page here and try it to do this again.

    rocher Friend
    #961099

    Hi, Thanks for your continued feedback, but I’ve downloaded QuickStart from the linked download page a number of times before, installed locally (under MAMP) and on the testing area on my website, and it always results in the "Save failed" error if I try to save an Article with a Tag.

    That said, re-reading what you’ve done, perhaps I haven’t installed the Sample Data and this may be why the Tag isn’t created? I will try testing this tomorrow (my time – it’s almost bedtime in Sydney now) and let you know how I get on.

    Regards, Robert

    Ninja Lead Moderator
    #961353
    This reply has been marked as private.
    rocher Friend
    #961394

    Thank you. I didn’t have time to test today, but will do so before Monday and get back to you asap. 🙂

    Regards, Robert

    rocher Friend
    #962278

    Hi, I tried the install from the link:

    1. The error still occurs if you use Quickstart but do not install the Sample Data
    2. The error does not occur if you install the Sample Data.

    I don’t want to install the Sample Data. Is there a way to install the JA Magz II template with its full functionality and Article Tags working without Quickstart?

    Regards,
    Robert

Viewing 15 posts - 1 through 15 (of 20 total)

This topic contains 19 replies, has 2 voices, and was last updated by  Ninja Lead 8 years, 3 months ago.

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