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[dnx Friend dnxJoin date: August 2016Posts: 99Downloads:29Uploads:38 Thanks: 9]

#960210

I’m unable to update T3 and Purity III, I’m getting the following error in red:

"0 -"

Nothing else.

Could this be something to do with permissions?

[dnx Friend dnxJoin date: August 2016Posts: 99Downloads:29Uploads:38 Thanks: 9]

#960242

Also getting 500 – Internal Server Error when trying to upgrade T3 Framework via JA Extension Manager.

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#960280

Hi did u customized or renamed the template to a different name ? This can b a common issue because customization in less file or renamed template name make a lot of issue between current and updated version.
I tested purity iii and no issue like yours.

[dnx Friend dnxJoin date: August 2016Posts: 99Downloads:29Uploads:38 Thanks: 9]

#960441

Thanks Pankaj, I did customise and name as a different template. How do I get around this please?

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#960516

Hi
Since it no longer a JA Product you can not update it via JAEM , you can compare the files from JA Extension manager and then manually update the template files from template directories .

Do not forget to take the full backup of the site before applying the update .

I suggest you use the real template without rename , so you will get proper support and updates .

[dnx Friend dnxJoin date: August 2016Posts: 99Downloads:29Uploads:38 Thanks: 9]

#960531

Thanks Pankaj.

Sorry for the confusion, the template name is still Purity_iii, I just changed the Style Name.

I’ve changed the Style Name back to Purity III – Default and still no joy in upgrading T3 System Plugin to 2.6.1. I’m still getting either "0 – " error or "500 Internal Server Error".

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#960613

Hi
Kindly send me a temp , super user details via Private reply , I will check it .
Do not forget to take full backup of site before sending details .

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