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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#941267

Hi
Please Try to Reset your Password on forum and then try to add new password with username in the JA Extension manager component .
Let me know if it helps .

[dbc011 Friend dbc011Join date: February 2015Posts: 91Downloads:13Uploads:33 Thanks: 2 Thanked: 1 times in 1 posts]

#942298

Reset pw on forum, then in JA Extension Manger component. Same error.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#942306

Hi,

dbc011 wrote:

Reset pw on forum, then in JA Extension Manger component. Same error.

Could you send me your current password in a Private Reply so I can test further.

[dbc011 Friend dbc011Join date: February 2015Posts: 91Downloads:13Uploads:33 Thanks: 2 Thanked: 1 times in 1 posts]

#942630

This reply has been marked as private.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#942705

Hi,

You should change your password again, new password should not have "&" in it.

Let me know if it works.

[dbc011 Friend dbc011Join date: February 2015Posts: 91Downloads:13Uploads:33 Thanks: 2 Thanked: 1 times in 1 posts]

#942917

That worked. Surprised it does not support complex passwords.
You can close ticket.

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