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[jwellman Friend jwellmanJoin date: April 2008Posts: 543Downloads:0Uploads:6 Thanks: 115 Thanked: 59 times in 21 posts]

#133823

Normally I can be fairly patient while waiting for a request, but for some reason no one from JA is replying to me. I’ve always had excellent service with JA so I’m not sure what is happening with this situation. I’ve been a supporter of JA since I signed on in April. I love this site but quite frankly my patience is running thin this week.

I’ve sent PM’s to Hung and Miccas and neither of them have answered. Can someone from the JA staff please look at my account to see if the problem can be rectified?

On September 22nd I made a comment in this thread Click here to read. There was a total miscommunication error between me and Hung. I was asking him about the Site of the Month Contest for August and he mistakenly thought I was trying to redeem my forum points to upgrade my account. He subtracted over 1800 credit points and said he added them to my account somewhere. I’m not sure where he added them… but that’s beside the point.

I was not seeking an upgrade on my account with my 1800 credit points from the forum! I was merely asking why Miccas was not answering my emails about the August Site of the Month Contest. My hopes were that Hung would upgrade my account to Developer Status. It’s never been officially announced but I’m assuming our site won for the month of August.

September’s site of the month contest is now underfoot but still no reply from Miccas about August. Perhaps he’s not receiving my emails?

Either way, can someone please restore my 1800 credits that have disappeared from my forum account, and upgrade my account to Developer status in recognition of the August Site of the Month Contest?

Thank you in Advance,
Jessica

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#272793

Hi Jessica,
I am sorry for the misunderstanding. I thought I have worked on your redemptions but did not notice that you are also the SOTM winner. In fact, you do not have to redeem your credit for the account upgrade. As SOTM winner, you will receive the following:

• 1 (one) year subscription to JoomlArt (Developer’s License)
• A beautiful SOTM badge next to your username
• Website link and screenshot published on the website for all to see

I have upgrade your account and proudly put the badge on your username now. Also the 1800 credits has been credited back to your account. 🙂

Kindly let me know if there is anything else you need me 🙂

[jwellman Friend jwellmanJoin date: April 2008Posts: 543Downloads:0Uploads:6 Thanks: 115 Thanked: 59 times in 21 posts]

#272824

THANK YOU HUNG!!!
You’re all that and a bag of chips… Which I’m sure makes no sense to you in your country. 🙂
I still see the credit points at 300+, but as much as I talk I’m sure I’ll have the numbers back up soon. 😀

Thanks again for all you do,
Jessica

[questbg Friend questbgJoin date: May 2008Posts: 1912Downloads:0Uploads:1 Thanks: 146 Thanked: 339 times in 197 posts]

#272986

Hi Jessica

Congratulations on your ‘Site of the Month’ award an your shiny new Developer Member status!

Cool 😎

Chris

1 user says Thank You to questbg for this useful post

1. jwellman

[jwellman Friend jwellmanJoin date: April 2008Posts: 543Downloads:0Uploads:6 Thanks: 115 Thanked: 59 times in 21 posts]

#273124

😀 Does the new SOTM badge make my butt look big? 😀
That’s a loaded question huh?

As always…Thanks Chris. 😀

[Menalto Friend MenaltoJoin date: May 2007Posts: 4736Downloads:0Uploads:43 Thanks: 2 Thanked: 531 times in 361 posts]

#273128

Only thing was that the should make all badges same size:)

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