Error 'Wrong username and password' - JoomlArt

Forums Public Forums JAEM Component Error 'Wrong username and password'

Viewing 2 posts - 1 through 2 (of 2 total)

Author

Posts
ersaloz Friend

ersaloz
Join date:
March 2016
Posts:
5
Downloads:
7
Uploads:
0

Thanks:

1
August 20, 2016 at 12:02 am #961526
Using JAEM 2.6.1, Joomla! 3.6.2 on Debian 8.5 server with security updates up to date.

Trying to update Purity III from 1.1.6 to 1.1.7 –set to use JoomlArt Updates service.

At the ‘Compare’ step, I get this message:
```
Error
Response from JoomlArt Updater Service: Wrong username and password. Login failed! Please try again
Message
YOUR_ACCOUNT_SEEM_DOES_NOT_HAVE_ENOUGH_PERMISSION_TO_TAKE_THIS_ACTION_PLEASE_CONTACT_FOR_MORE_INFORMATION_OR_USE_ANOTHER_ACCOUNT
```
… and the JoomlArt Updates service cfg form, with Service Name, Service URL, Username and Password fields.

Reentering password does not help. Password does not contain special chars, have resetted it twice.

I can manually download the new version with this password, but changing to Local service loses track of customization.

Uninstalling and reinstalling JAEM does not help either.

Waited to report this issue just in case this was a transient server authentication problem, but I am stuck with it for many days now.
Pankaj Sharma Moderator

Pankaj Sharma
Join date:
February 2015
Posts:
24589
Downloads:
144
Uploads:
202

Thanks:

127

Thanked:

4196 times in 4019 posts

August 20, 2016 at 3:44 am #961554

This reply has been marked as private.
Author

Posts

Viewing 2 posts - 1 through 2 (of 2 total)

This topic contains 1 reply, has 2 voices, and was last updated by Pankaj Sharma 8 years, 3 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum