Joomla Templates Club 406,261 posts

[valthebault Friend valthebaultJoin date: April 2012Posts: 312Downloads:14Uploads:203 Thanks: 18]

#961063

Hi,

It occured to me this morning that my site had a http 500 erreur. http://www.globbiz.net/

After having contacted the OVH, they told me that it was the out-dated module videobox. We disactivated the module and the website is visible now. However, literaly EVERY link on my site is broken and the same message appears, I took a screenshot and you could find it in the attachment; the second attachment is a screenshot of the information when I try to update modules and plugins.

I would like to know what’s happening and how is it that updates are no longer available by Joomlart Service.

Thank you

---

Attachments:

1. 
2. 

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#961070

Hi

Could you update your post adding also a temp super user account to your backend ?

I will have a look at it

[valthebault Friend valthebaultJoin date: April 2012Posts: 312Downloads:14Uploads:203 Thanks: 18]

#961071

Hi,

Thanks for responding so fast, we have a person in charge of administrating the site, I would just like to know if there’s any changes at your level of developement and why do I not have the permission to update my modules.
Also when I try and update the joomla version, it’s not possible. I already asked the questions here
[https://www.joomlart.com/forums/topic/error-message-in-control-panel-and-updates/]
but yet to have an answer.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#961081

Hi

I already asked the questions here

I manged that topic and i answered asking for a super user account to your backend and you never replied to my request.

As already told in that topic you can only update joomlart extensions using ja extension manager.

So could you please now post here as private reply a temporary super user account to your backend so i can take a look at your setings ?

---

Attachments:

1. 

[valthebault Friend valthebaultJoin date: April 2012Posts: 312Downloads:14Uploads:203 Thanks: 18]

#961084

This reply has been marked as private.

[Author]

Posts