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[benmont86 Friend benmont86Join date: December 2011Posts: 51Downloads:0Uploads:4 Thanks: 14]

#183447

Everytime I log into the admin panel of my site, it shows that updates ARE available. SO, I go to updates and I update the extensions and I always get an error message, something like:

Unknown archive type
update path does not exist
Jinstaller:Install: cannot find Joomla XMLsetup file

Then, when i go to control panel, it seems like everything is up to date, but next time i will login, the same will happen again.

Please help, as i don’t know how to solve this problem: it will be very much appreciated.

(image of problem attached)

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#477729

You can use JA Extension Manager component to upgrade. But you need to check in:
<blockquote>Admin area->Component->JA Extension Manager</blockquote>
and provide account for “JoomlArt Updater Service” (Click on edit link of JoomlArt Updater Service on JAEM, you will see the form to enter your account into)

Please confirm the product that you want to upgrade belongs to club that you signed up and in-process to upgrade new version from JA Extension Manager.

[benmont86 Friend benmont86Join date: December 2011Posts: 51Downloads:0Uploads:4 Thanks: 14]

#477997

<em>@Ninja Lead 352493 wrote:</em><blockquote> provide account for “JoomlArt Updater Service” (Click on edit link of JoomlArt Updater Service on JAEM, you will see the form to enter your account into)

Please confirm the product that you want to upgrade belongs to club that you signed up and in-process to upgrade new version from JA Extension Manager.</blockquote>

thanks a lot for the reply. but your response is not clear to me, i do not understand how to update using joomlart updater service. what is JAEM? i simply want to update the extensions to keep my sites safe, thats all. I find it too hard to do all that while im supposed to be able to update making one simple click. I will appreciate if you can give me more information. Thanks

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#478030

You need to put account JOOMLART you signed up into the authentication fields like this screenshot from Admin your site.
<blockquote>Admin area->Component->JA Extension Manager->Services Manager</blockquote>

then continue to upgrade new version from JA Extension Manager.

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