Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • mnavarr4 Friend
    #989985

    Good afternoon,

    When the news of Facebok does not have an image, but a video the plugin retrieves it to me but it puts an image of a question mark.

    I understand that you can not retrieve the video to put it in the news, but it would be possible to change the image of the question for a personalized one.

    Thank you

    Saguaros Moderator
    #990233

    Hi,

    Could you update the credentials of your site: URL, Admin login info so we can have a closer look at this case?

    Regards

    mnavarr4 Friend
    #990332
    This reply has been marked as private.
    Saguaros Moderator
    #990781

    Thanks for the info, let me check and will get back to you.

    Saguaros Moderator
    #991178

    Could you try to run the cron again?

    mnavarr4 Friend
    #991213

    Thnaks for your help. Good Support.

    creativeint Friend
    #998323

    Can you put out a how to on how to do this? I am manually changing that ugly question mark into a better image. Also need a default image in case of no image in facebook or Twitter. Thanks

    Saguaros Moderator
    #998455

    Are you using latest version of this JA Social Feed plugin?

    You can create a new topic and provide the credentials of your site so we will check for you.

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 7 replies, has 3 voices, and was last updated by  Saguaros 7 years, 10 months ago.

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