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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1088134

Hi,

When sharing on Facebook, it will take the information stored in meta tags of your site. You can try to seek for a Joomla Open Graph extension in JED, it will be easier.

[moody Friend moodyJoin date: April 2017Posts: 186Downloads:45Uploads:40 Thanks: 1 Thanked: 1 times in 1 posts]

#1088214

I have installed the Phoca Open Graph and done the setting
but on facebook. it is still showing empty image…do you know why?

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1088246

Hi,

Try to put your site URL that you want to share on this Facebook debug page: https://developers.facebook.com/tools/debug/

then click the ‘Debug’ button’, this will help to clear the cache for old info when sharing via FB.

Regards

[moody Friend moodyJoin date: April 2017Posts: 186Downloads:45Uploads:40 Thanks: 1 Thanked: 1 times in 1 posts]

#1088365

hi thanks a lot.
the wording is updated. but it is not showing the image..
it seems it is still point to the white logo..
it cannot show the image in Phoca Open Graph folder.

please refer to the attached screenshot.
thanks a lot

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1088375

Hi,

Could you contact support of this plugin for more help?

[moody Friend moodyJoin date: April 2017Posts: 186Downloads:45Uploads:40 Thanks: 1 Thanked: 1 times in 1 posts]

#1088994

it’s fine now..maybe facebook just need some time to process the change. thanks a lot~

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