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  • Parisi Friend
    #957648

    Hello
    Please see the attach …the SHARE on facebook is not capturing the image of the article , how to fix this


    1. JA-Playmag-Demo-2016-08-07-16-19-03
    Pankaj Sharma Moderator
    #957685

    Hi
    Facebook use the Open Graph tags to show correct details . You need to add open graph tags on your site , There are several extensions On Joomla extension directory for the FB open graph , you can find and install them to solve this issue .
    Make sure extension is configured correctly and working to show the tags .
    You can check the OG tag on this tools : https://developers.facebook.com/tools/debug/

    Parisi Friend
    #957909

    I installed the plugin Simple Facebook meta and did not work out, please help , this is an important request from my customer …do you need access to my admin

    Pankaj Sharma Moderator
    #957917

    Hi
    kindly check the plugin is configured and working , I am not aware of the 3rd party extensions working .
    To check the plugin is working or not you can check article page source code containing OG image tag in source code or you can enter your article page URL on facebook debug tool that gives you all details .
    https://developers.facebook.com/tools/debug/

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 3 replies, has 2 voices, and was last updated by  Pankaj Sharma 8 years, 4 months ago.

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