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[rgogo Friend rgogoJoin date: October 2014Posts: 10Downloads:0Uploads:1 Thanks: 2]

#686644

Hello,

I downloaded the latest BIZ template ja_biz.v1.1.4, but failed to install it via Extensions – >> Manage – >> Upload Package File, it shows “Warning Copy file failed” as the image below:

Other extensions can be installed without problems.

Can anyone help please?

Thanks
Ryan

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#686707

Hi

You can update it via Ja Extension manager too , use it to update

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#749062

Hi

You can update it via Ja Extension manager too , use it to update

[rgogo Friend rgogoJoin date: October 2014Posts: 10Downloads:0Uploads:1 Thanks: 2]

#686710

Hi Pavit,
Thanks for your kind attention.
I just installed JA Extension Manager, still failed, errors as below:

What might be the problem please?
Thanks
Ryan

[rgogo Friend rgogoJoin date: October 2014Posts: 10Downloads:0Uploads:1 Thanks: 2]

#749065

Hi Pavit,
Thanks for your kind attention.
I just installed JA Extension Manager, still failed, errors as below:

What might be the problem please?
Thanks
Ryan

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#686712

Hi

Could you send me via Private Message a temp super user account to your backend ?

I will have a look at your configuration

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#749067

Hi

Could you send me via Private Message a temp super user account to your backend ?

I will have a look at your configuration

[rgogo Friend rgogoJoin date: October 2014Posts: 10Downloads:0Uploads:1 Thanks: 2]

#686713

Hi Pavit,

Just sent you a private message, please check.

Thank you.
Ryan

[rgogo Friend rgogoJoin date: October 2014Posts: 10Downloads:0Uploads:1 Thanks: 2]

#749068

Hi Pavit,

Just sent you a private message, please check.

Thank you.
Ryan

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#686716

Hi

Your is a permission issue, you should ask to your hosting provider how to set chmods for your folders error returned is files cannot be uploaded for security reasons.

So it will affect specific folders

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#749071

Hi

Your is a permission issue, you should ask to your hosting provider how to set chmods for your folders error returned is files cannot be uploaded for security reasons.

So it will affect specific folders

[rgogo Friend rgogoJoin date: October 2014Posts: 10Downloads:0Uploads:1 Thanks: 2]

#686717

Thank you Pavit,
That’s strange, no such problem when I initially installed the template.

[rgogo Friend rgogoJoin date: October 2014Posts: 10Downloads:0Uploads:1 Thanks: 2]

#749072

Thank you Pavit,
That’s strange, no such problem when I initially installed the template.

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