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  • dcross02 Friend
    #163152

    My site is not displaying correctly in Internet Explorer. It’s also missing the content slider and the image gallery only opens blank images. FireFox works perfectly. http://www.8x10promophotos.com


    1. internet-explorer
    2. firefox
    dcross02 Friend
    #388374

    I submitted a ticket for this and got the following response:

    When viewing the source code i can see there is a iframe tag before <html> which is informal, and that can cause the error.
    What do you use the iframe for ? and can you remove or move it to the <body> tag?

    It turns out that there was some code inserted at the top of my index.php file which was causing the problem. I couldn’t figure out why the code was there, so I’m assuming it was possibly a hacker. I just replaced that file with a backup I had and everything works pefrectly now in all browsers. My experience with the tech support people here is that they are very knowledgeable and responsive.

Viewing 2 posts - 1 through 2 (of 2 total)

This topic contains 2 replies, has 1 voice, and was last updated by  dcross02 13 years, 8 months ago.

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