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August 20, 2013 at 12:59 pm #502878
Hello all. I have the same problem installing ja_fixel. I began unzipping the bunch on my computer and started installing to my site all the zip files. When it came to the ja_fixel_source and ja_fixel template it doesn´t show up in my template folder.
Is it possible to use ftp to install all the components in the template zip folder to the template folder?Phill ModeratorPhill
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August 20, 2013 at 3:54 pm #502898The template source is not an installable file. That is just the images for people to adjust when they are doing their own designs. What error are you getting when trying to install just the template? Is this a new site and if so why not use the quickstart?
August 20, 2013 at 3:56 pm #502900Thank you Phill for geting back to me. The problem seem to be fixed. 🙂
August 24, 2013 at 4:12 pm #503346Phill ModeratorPhill
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August 24, 2013 at 4:24 pm #503347When you downloaded the package did you unzip it first?
August 24, 2013 at 4:39 pm #503348If you mean the big zip file with the plugins: yes, I’ve unzipped it.
If you mean the template zip: I’ve unzipped it to check if it was empty or any other such download issue, I’ve tried renaming the zip, I’ve installed it via ftp in ”tmp” and ”templates”, and I’m officially running out of ideas…Phill ModeratorPhill
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August 24, 2013 at 5:53 pm #503351Could you send me a super admin login via PM and I will take a look for you.
Phill ModeratorPhill
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August 24, 2013 at 6:09 pm #503352Thanks for your PM. It could be that your PHP temp directory is not set “The PHP temporary directory is not set” which is something you can ask your host about. I have tried installing the template on your site but as you say, it fails but if I try on any site of mine things go OK with the same file.
AuthorPostsThis topic contains 23 replies, has 5 voices, and was last updated by Phill 11 years, 3 months ago.
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