Viewing 14 posts - 1 through 14 (of 14 total)
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  • relsig Friend
    #786223

    Hello

    This doesn’t help. I bought the two domains and registered them in the old webpage. So number 1 should be taken care of.
    Click on the link you mention above, that’s exactely the error message I get.
    2a: it is default.
    2b user name and password are correct.

    Here the error message: Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account.

    Please advice

    Pankaj Sharma Moderator
    #791180

    Hello relsig please wait for some time , There is issue going in the system , Concern Team is working on it , it will be fixed soon .
    I will back to you once it fixed
    Sorry for the inconvenience .

    woluweb Friend
    #793499

    Hi,
    Same problem for me for all sites using JA Extensions Manager : I haven’t changed anything.
    A few weeks ago, it would work fine.
    But I noticed a couple of days ago that it would not work anymore.

    Please keep us informed when issue is solved 🙂
    (and if action is required on our part)

    Txs,

    Marc

    Pointel Friend
    #794038

    Hello,
    Same problem for me for all sites using JA Extensions Manager. The error message is: "Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account."

    palos Friend
    #795722

    Hard to keep the patience in the middle of a spam bot attack but hey Guys there in the machineroom, believe me! We are with you! Push harder! Thank you! palos

    Pankaj Sharma Moderator
    #803047

    Hi
    JA Extension manager problem is fixed now . Please check and confirm 🙂

    woluweb Friend
    #803128

    Txs guys : I do confirm, it now works 🙂

    "Successfully upgraded to version 2.5.2. Please refresh this page to see the version update."

    palos Friend
    #804194

    Thank you! 😉

    mekarnd Friend
    #815496

    Trying to update T3 framework from 2.5.1 to 2.5.2 I have the free Purity 3 installed.

    The error message is: "Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account."

    I have valid username and pw for the forums, and could login and load ver 2.5.2 from downloads -section, but updating via JA Extension Manager (2.6.0) gives abovementioned error. I have JoomlArt updater service is set as default and username and password is set

    Only difference to the instructions above is that the site is domain is not verified, because it is not in production, but running on localhost under XAMPP. Is this causing the problem?

    Pankaj Sharma Moderator
    #815982

    Hi
    Make sure you have connected to internet first . if still you have issue kindly make site live and
    post your site admin details via Private reply including your username/pass of JA account.
    I will check it .
    as i checked several time at my end but this issue is not coming at my end on fresh package .

    mekarnd Friend
    #816337
    1. Of course I’m connected to the net. How could I have managed to leave this message otherwise?
    2. Not possible to go live at the moment. No domain & hosting yet for the site, no free space in my other hosting service.

    The site I’m working on is more like long term project. More or less waiting for Joomla 3.5 and it’s new routing engine (with decent URL’s) before even thinking to go live.

    Updates have worked before. This seems clearly be a permission issue, pls. for an example check image for error message when trying to compare differences between current version and update in JA extension manager

    Have you changed account permissions lately? I have only made username and password for the forum, and that was some time (years) ago. As far as I remember, JoomlArt never even checked credentials before when upgrading/updating free stuff


    1. Joomla_err_msg
    Pankaj Sharma Moderator
    #816603

    Hi @mekarnd
    its hard to assume the things as u are on local system . Kindly make site live and update us here .
    If you its urgent to update some extension , you can take full backup of site install the extension manually from Joomla extension manager (installer).

    Ivan Friend
    #832898

    There is a problem.
    Long searches for new updates.
    What is the problem?


    1. -экрана-2015-12-27-в-23.13.04
    Pankaj Sharma Moderator
    #832921

    Hi
    Sorry for the inconvenience JA Extension manager have some problems at this time , Team is working on it to fix the problem .
    Stay Tuned .

Viewing 14 posts - 1 through 14 (of 14 total)

This topic contains 14 replies, has 8 voices, and was last updated by  Pankaj Sharma 8 years, 11 months ago.

The topic ‘Fixing "Please update the service setting or contact with service provider." error’ is closed to new replies.