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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#912695

Hi,

Your site seems to be in offline mode now. I guess the issue come from browser in those PCs which don’t load the font of your site.

If possible, send me the login credentials of your site via your reply and SET IT AS PRIVATE reply so I will have a look.

Regards

[kikiveliki Friend kikivelikiJoin date: November 2008Posts: 36Downloads:13Uploads:6 Thanks: 2 Thanked: 1 times in 1 posts]

#919234

This reply has been marked as private.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#919656

I went to your site URL and the fonts looked fine at my end. My colleague also saw the same thing , pls see the screenshot

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[kikiveliki Friend kikivelikiJoin date: November 2008Posts: 36Downloads:13Uploads:6 Thanks: 2 Thanked: 1 times in 1 posts]

#919698

The problems is only on some of the computers and with Internet Explorer. See the attachment…
and as it looks like it is problem with Open Sans font family…

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[kikiveliki Friend kikivelikiJoin date: November 2008Posts: 36Downloads:13Uploads:6 Thanks: 2 Thanked: 1 times in 1 posts]

#919729

If I add "&subset=latin-ext" to the end of the font familn in the file /templates/ja_nuevo/etc/assets.xml problems with the font are gone, but IE uses totaly different font

        <file>http://fonts.googleapis.com/css?family=Open+Sans:400,300,600,700,600italic,400italic,300italic&subset=latin-ext</file>
        <file>http://fonts.googleapis.com/css?family=Montserrat:400,700&subset=latin-ext</file>

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[kikiveliki Friend kikivelikiJoin date: November 2008Posts: 36Downloads:13Uploads:6 Thanks: 2 Thanked: 1 times in 1 posts]

#919732

OK, I have solved it…
I needed to add code for special character ‘&’ and now fonts are also OK in Internet Explorer. The solution was this code in the file /templates/ja_nuevo/etc/assets.xml

<file>http://fonts.googleapis.com/css?family=Open+Sans:400,300,600,700,600italic,400italic,300italic&subset=latin-ext</file>
        <file>http://fonts.googleapis.com/css?family=Montserrat:400,700&subset=latin-ext</file>

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