Joomla Templates Club 406,261 posts

[kmjrecords Friend kmjrecordsJoin date: August 2011Posts: 159Downloads:4Uploads:0 Thanks: 77 Thanked: 6 times in 1 posts]

#167927

I am having an issue with my forum. I keep getting this fatal error message – 500 Internal server error. I am almost done with the site and this is the last step. Need help? Thanks

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#409262

<em>@kmjrecords 263506 wrote:</em><blockquote>I am having an issue with my forum. I keep getting this fatal error message – 500 Internal server error. I am almost done with the site and this is the last step. Need help? Thanks</blockquote>
You’ll need to be a bit more specific with your issue.

What Template and Forum software are you using?

[kmjrecords Friend kmjrecordsJoin date: August 2011Posts: 159Downloads:4Uploads:0 Thanks: 77 Thanked: 6 times in 1 posts]

#409266

I am using the JA Social Template and the Kunena Forum.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#409267

Hi there,
Would you mind PM me with your site access / FTP than i can help you for check ?
Thank you
Viet Vu

[kmjrecords Friend kmjrecordsJoin date: August 2011Posts: 159Downloads:4Uploads:0 Thanks: 77 Thanked: 6 times in 1 posts]

#409268

No thank You jooservices. Someone else is helping me.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#409270

<em>@kmjrecords 263513 wrote:</em><blockquote>No thank You jooservices. Someone else is helping me.</blockquote>
Hey There . . . I actually asked Viet (jooservices) to try to assist you, as he is one of our resident JA Social specialists on our JA Support Team. (I had asked him to tell you this within his post) 😎

Is it okay if Viet assists you in this regard?

1 user says Thank You to TomC for this useful post

1. kmjrecords

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#409271

hey ya. Sorry for this mis-understood kmjrecords / Tom 🙂

[kmjrecords Friend kmjrecordsJoin date: August 2011Posts: 159Downloads:4Uploads:0 Thanks: 77 Thanked: 6 times in 1 posts]

#409274

He asked me for my admin password. The last time he was going to help me I never got a response. I am much more comfortable with you since you have helped me in the past. I mean no dis-respect, but I have had a good experience with you. 🙂

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#409277

<em>@kmjrecords 263524 wrote:</em><blockquote>He asked me for my admin password. The last time he was going to help me I never got a response. I am much more comfortable with you since you have helped me in the past. I mean no dis-respect, but I have had a good experience with you. :)</blockquote>

Hi,
Ya okies. About your old post with PM me site access and i didn’t respond you. Sorry this thing i’ll to check rite now if it still trouble you.
Because i’ve lots of PM but don’t see forum replied so i can’t remember which one.
btw, sorry this mistake.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#409285

<em>@kmjrecords 263524 wrote:</em><blockquote>He asked me for my admin password. The last time he was going to help me I never got a response. I am much more comfortable with you since you have helped me in the past. I mean no dis-respect, but I have had a good experience with you. :)</blockquote>
Fair enough . . . PM me with a temporary Admin and FTP and I will take a look.

😎

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#409428

I hope yo don’t mind, my friend . . . . but I consulted with one of my fellow Support Team Members, [url=http://www.joomlart.com/forums/reply/lightbox-issue/initial suggestion we have is this . . . .

Would you be able to upgrade your site to Joomla! 1.6.6?

There were several bugs present in 1.6.5 that resulted in the release of 1.6.6 – those bugs may be interacting here to create these errors.

Let me know your thoughts.

[kmjrecords Friend kmjrecordsJoin date: August 2011Posts: 159Downloads:4Uploads:0 Thanks: 77 Thanked: 6 times in 1 posts]

#409434

That will be fine. Whatever it takes to get it corrected. What do you want me to do?

[kmjrecords Friend kmjrecordsJoin date: August 2011Posts: 159Downloads:4Uploads:0 Thanks: 77 Thanked: 6 times in 1 posts]

#409438

Can I upgrade to 1.7. Will I loose any of the work that has been done so far on the site when I upgrade?

[jneubauer Friend jneubauerJoin date: August 2011Posts: 141Downloads:0Uploads:0 Thanks: 4 Thanked: 23 times in 23 posts]

#409453

you should not lose any work upgrading to 1.7.
The upgrade only affects the Joomla! core, no extensions.
However, before upgrading, you will need to confirm that all your extensions are compatible with 1.7
Most that are ready for 1.6 are also ready for 1.7, but there are some that were affected by the changes in 1.7, and have not updated. So confirm that first, before updating.
And, as always, take a complete backup before doing anything!

1 user says Thank You to jneubauer for this useful post

1. kmjrecords

[kmjrecords Friend kmjrecordsJoin date: August 2011Posts: 159Downloads:4Uploads:0 Thanks: 77 Thanked: 6 times in 1 posts]

#409458

It doesnt appear that the template JA Social has been updated to 1.7.

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