JoomlArt Forums 32,862 posts

[sfpkent Friend sfpkentJoin date: October 2008Posts: 829Downloads:0Uploads:100 Thanks: 310 Thanked: 75 times in 1 posts]

#146829

Hi,

This happened for second time, my problem and question not solved yet but someone already marked as solved and answered.

View this link:
http://www.joomlart.com/forums/topic/how-to-move-news-links-to-bottom-in-ja-news-modul/

[sfpkent Friend sfpkentJoin date: October 2008Posts: 829Downloads:0Uploads:100 Thanks: 310 Thanked: 75 times in 1 posts]

#326557

JA Team, don’t treat us as fool and don’t try to cheat us.

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#326576

Dear sfpkent,

I have removed the solved marked from the thread you mentioned above and have requested support to have a look into your question. I would request you to refrain from using offending words, a PM to me or any other active mod would be of much more help in such issues. We are here to support and trust me you can be assured of good support.

Regards

Arvind

[sfpkent Friend sfpkentJoin date: October 2008Posts: 829Downloads:0Uploads:100 Thanks: 310 Thanked: 75 times in 1 posts]

#326580

You see, I don’t create the problem first.

Please explain to me then who and why marked solved while the problem is not solve yet???

If this is done by JA Team, don’t you think JA Team gave me trouble first? So, why blame me?

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#326595

Dear sfpkent,

Please calm down, I dont see any reason to go on with this complaint game. You had a valid complaint and that is being catered to. I have replied in your other threads too and I have assured you of full support to get your pending issues cleared. May be you can leave this issue here and we can go on with the work.

Arvind

[sfpkent Friend sfpkentJoin date: October 2008Posts: 829Downloads:0Uploads:100 Thanks: 310 Thanked: 75 times in 1 posts]

#326602

I am calm down. The reason I demand explanation because:

1) First, I am customer, I have the right to demand the explanation.
2) Since I am with Joomlart for 2 years, each time something wrong happen, JA Team didn’t give a good explanation, JA Team tried to avoid the explanation like this one.

Anyway, thanks your help. Improve your customer service, please!

[sfpkent Friend sfpkentJoin date: October 2008Posts: 829Downloads:0Uploads:100 Thanks: 310 Thanked: 75 times in 1 posts]

#326605

How about this one.

http://www.joomlart.com/forums/topic/how-can-i-put-in-ja-slideshow/

The question is not answered yet, but already set as answered??

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#326606

Hi sfpkent

Please read my signature:

The status of thread is answered:a staff of joomlart replied this thread.
The status of thread is solved: this thread fixed.

[sfpkent Friend sfpkentJoin date: October 2008Posts: 829Downloads:0Uploads:100 Thanks: 310 Thanked: 75 times in 1 posts]

#326607

I read your signature and understand it. Before even we click and opened the topic, when we browsed thru the topic and see the similar problem mark as answered, we thought that the questions already answered, that’s the problem.

For JA Team, answered means already submit ticket to JA Team to answer, but for us (customers) answered means the answers and the solutions already there.

Imagine if u see and answered thread but when I clicked in, the solution is not there, how would you feel. On internet, text is the only way to communicate well.

You may want to change this. This is especially for new comers.

Thanks!
Kent

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