Viewing 3 posts - 1 through 3 (of 3 total)
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  • dinopatel Friend
    #195877

    I am getting this strange error on a client computer. The website turns very dark.

    It only happens on clients Windows explorer, not clients Firefox and does not even happen with a windows simulator using clients windows explorer.

    Even the template demo works on his Windows explorer!

    I have attached relevant files, could not screen capture so I have posted photos.

    Urgent help much appreciated.


    1. dark-screen
    2. explorere-version
    3. windows-version
    4. firefox_ok
    Manos Moderator
    #527036

    Hi,

    Just checking with the JA Team but i think we no longer support IE 8 and from your screenshots that’s IE 8 yes ?

    Regards

    Manos

    dinopatel Friend
    #527039

    Ok found the solution. 🙂 Complie CSS. Take it out of development mode and optimize CSS. This works as Explorer can only load certain amount of css files (only 31). Hence the view model, layout is compromised. These settings enable less css load so it works.

    http://blogs.telerik.com/aspnet-ajax/posts/10-05-03/internet-explorer-css-limits.aspx

    Regard Spiralvista

    Telling clients that we do not support their system is not a good idea, you will get a reponse “WHY??” especially the older clients, IE8 is not that old in the big world of software.

Viewing 3 posts - 1 through 3 (of 3 total)

This topic contains 3 replies, has 2 voices, and was last updated by  dinopatel 10 years, 8 months ago.

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