JoomlArt Forums 32,862 posts

[rmdev Friend rmdevJoin date: August 2008Posts: 9Downloads:0Uploads:0 Thanks: 3]

#133012

I feel ripped off. I wish I saw all the discussion about poor service before I signed up. I did not get a response to a pre-sales question. That should have tipped me off to what was ahead.

[rant]Now I am waiting for a response to a PM to the admin about my thread not being answered or even commented on. It is not right that I do not get a response to a thread, send a PM about it and then have to create this thread about not receiving a response to the PM. [/rant]

The template that is the reason I signed up and PAID to use does NOT work. It is not a Joomla problem it is a template problem so please support staff take a look or offer me another solution to my problem.

http://www.joomlart.com/forums/topic/quickstart-1-2-not-referencing-port/

[mfcphil Friend mfcphilJoin date: September 2007Posts: 2866Downloads:3Uploads:218 Thanks: 211 Thanked: 388 times in 133 posts]

#269002

you feel ripped off after 1 post??

can you at least provide a link to your site so people can see what is wrong?

[rmdev Friend rmdevJoin date: August 2008Posts: 9Downloads:0Uploads:0 Thanks: 3]

#269011

Yes, I feel ripped off after a product I purchased does not work and not getting support or even acknowledged by the staff.

I made the site viewable and the link is in the thread. It is a fresh, clean install direct from the file I downloaded with no edits from me at all which is why I did not provide a link in the first place.

I’m sure this is a great community, I’ve heard good things.

[mj1256 Friend mj1256Join date: June 2007Posts: 1473Downloads:10Uploads:35 Thanks: 84 Thanked: 225 times in 118 posts]

#269013

see my rule number 3
<blockquote>http://www.joomlart.com/forums/topic/my-rule-number-3-try-try-again/</blockquote>

the link you posted for us to see does not work

as this quickstart does work for the rest of us, i would suspect it an issue with the way you are installing it or a server issue.

a reinstall is a lot faster than trying to debug a failed installation

I would also suspect that it is the port number that is crashings, I have local installs on both wamp and and apache, I never needed to use a port number to even see it across my own network.

[mj1256 Friend mj1256Join date: June 2007Posts: 1473Downloads:10Uploads:35 Thanks: 84 Thanked: 225 times in 118 posts]

#269030

yeah, i looked it up on the joomla forum and it is recommended not to use the port number, the example in the link is for a mamp setup, but its the same thing i do on my server environments

http://forum.joomla.org/viewtopic.php?f=429&t=305416&p=1342351&hilit=rename+backend+administrator+page#p1342351

1 user says Thank You to mj1256 for this useful post

1. rmdev

[rmdev Friend rmdevJoin date: August 2008Posts: 9Downloads:0Uploads:0 Thanks: 3]

#269044

Thanks mj1256.

Research I should have done myself. It is still surprising to me that it does not work. The joys of open source. I installed many times with the same result which made me believe it was the template that is the problem.

Thank you for responding to me in a polite manner even though I was showing frustration.

Thanks given

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#269100

Hi rmdev,

Please let me know if you require any further assistance – sorry for any delay in responding to your question.

[Author]

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