Joomla Extensions Club 20,483 posts

[djenn Friend djennJoin date: November 2008Posts: 11Downloads:0Uploads:0]

#155244

Hi, I’m testing the comments component as a replacement for Disqus. I cannot get the Gravatar’s to work properly. I checked to make certain that Gravatar was highlighted and saved and it appears to be but I still get the default thumbnail. I haven’t found anyone one else complaining about this so I assume it is something on my end.

Any idea what it could be?

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#359116

Hi,

Just let you know that we are investigating your issue. Please keep on hold and I will inform you right after getting more information.

Thanks.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#359191

<em>@djenn 198289 wrote:</em><blockquote>Hi, I’m testing the comments component as a replacement for Disqus. I cannot get the Gravatar’s to work properly. I checked to make certain that Gravatar was highlighted and saved and it appears to be but I still get the default thumbnail. I haven’t found anyone one else complaining about this so I assume it is something on my end.

Any idea what it could be?</blockquote>

Hi,

Please send me url, ftp and admin account for further check.

You can send it via ticketID:YHA-845751 (log into http://support.joomlart.com then view your tickets). Your information will be saved and secured.

Thanks.

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