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February 12, 2017 at 1:11 pm #1009788
Good morning,
I was wondering if there’s a reason why the megamenu doesn’t turn into a hamburger menu for mobile devices?You can have a look at my site here:
http://www.vonacommunity.org/community/to see what I’m talking about; when you resize the screen the menu completely disappears 🙁
Please let me know if there’s a fix for this issue, or if I should use a completely different template.
(I have a subscription to your templates so just let me know.)best,
MikePankaj Sharma ModeratorPankaj Sharma
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February 12, 2017 at 4:07 pm #1009809Hi
Kindly open template options>Navigation>collapse navigation for small screen >Turn it ON.
Save and check.
RegardsFebruary 12, 2017 at 5:34 pm #1009810I did that and it still didn’t work; is there a newer version of this template available?
best,
MikePankaj Sharma ModeratorPankaj Sharma
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February 13, 2017 at 2:00 am #1009906Hi
The latest version of the template is 1.06
Kindly sends me site admin URL and a temp super user login details of the site. So that I can check and fix it directly on your site.
RegardsFebruary 13, 2017 at 12:09 pm #1010067This reply has been marked as private.February 13, 2017 at 9:37 pm #1010222Pankaj,
Any updates available?Let me know.
best,
MikeFebruary 13, 2017 at 9:39 pm #1010223Pankaj,
One last thing; can you email or send me a copy of the WORKING template once you get it in place,
or tell me what you did to fix things so I know how to fix it in the future?Thanks 🙂
best,
MikePankaj Sharma ModeratorPankaj Sharma
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February 14, 2017 at 2:08 am #1010299Hi
Your site showing both the menu fine: http://prntscr.com/e8fx3h
And not using JA Social II template can u check and provide the URL where you ate using JA Social II template?February 14, 2017 at 11:22 am #1010550Pankaj,
The template on the site temporarily is JA Oslo. You can switch it out to a fresh install of JA Social II if you wish as well.The template I need you to work on is named Vona Community, which is the JA Social II 1.06 one in the templates area of our site. I just figured you could turn that one on to see what I’m talking about (as this is a live site, I had to use the JA Oslo skin just to keep the client happy for the SHORT TERM.)
best,
MikePankaj Sharma ModeratorPankaj Sharma
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February 14, 2017 at 11:36 am #1010561Hi
I can see the theme is customized and some css issue on mobile too.
I got this issue on your site allow me some time and i will try to fix it.February 14, 2017 at 8:12 pm #1010696Pankaj,
Any updates so far? Just wondering what the status on things are is all.best,
MikePankaj Sharma ModeratorPankaj Sharma
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February 15, 2017 at 2:34 am #1010757This reply has been marked as private.February 15, 2017 at 12:45 pm #1010931Pankaj,
I deleted my original files, downloaded everything fresh from your site and the menu still has an error.On small screens, the hamburger menu does NOT show up.
best,
MikePankaj Sharma ModeratorPankaj Sharma
- Join date:
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February 15, 2017 at 2:35 pm #1010962Hi
I fixed the problem directly on your site, you can see my changes in the /tpls/blocks/header.php file.
Kindly check its showing the Menu for mobiles now.Also, to update template use JA Extension manager component, by this you will have older version save so you can rollback to older version if you have any issue after update.
Regards
February 15, 2017 at 4:32 pm #1010996This reply has been marked as private. -
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This topic contains 15 replies, has 2 voices, and was last updated by Pankaj Sharma 7 years, 10 months ago.
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