test
Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • sunkenrecords Friend
    #1009788

    Good morning,
    I was wondering if there’s a reason why the megamenu doesn’t turn into a hamburger menu for mobile devices?

    You can have a look at my site here:
    http://www.vonacommunity.org/community/

    to see what I’m talking about; when you resize the screen the menu completely disappears 🙁

    Please let me know if there’s a fix for this issue, or if I should use a completely different template.
    (I have a subscription to your templates so just let me know.)

    best,
    Mike

    Pankaj Sharma Moderator
    #1009809

    Hi
    Kindly open template options>Navigation>collapse navigation for small screen >Turn it ON.
    Save and check.
    Regards

    sunkenrecords Friend
    #1009810

    I did that and it still didn’t work; is there a newer version of this template available?

    best,
    Mike

    Pankaj Sharma Moderator
    #1009906

    Hi
    The latest version of the template is 1.06
    Kindly sends me site admin URL and a temp super user login details of the site. So that I can check and fix it directly on your site.
    Regards

    sunkenrecords Friend
    #1010067
    This reply has been marked as private.
    sunkenrecords Friend
    #1010222

    Pankaj,
    Any updates available?

    Let me know.

    best,
    Mike

    sunkenrecords Friend
    #1010223

    Pankaj,
    One last thing; can you email or send me a copy of the WORKING template once you get it in place,
    or tell me what you did to fix things so I know how to fix it in the future?

    Thanks 🙂

    best,
    Mike

    Pankaj Sharma Moderator
    #1010299

    Hi
    Your site showing both the menu fine: http://prntscr.com/e8fx3h
    And not using JA Social II template can u check and provide the URL where you ate using JA Social II template?

    sunkenrecords Friend
    #1010550

    Pankaj,
    The template on the site temporarily is JA Oslo. You can switch it out to a fresh install of JA Social II if you wish as well.

    The template I need you to work on is named Vona Community, which is the JA Social II 1.06 one in the templates area of our site. I just figured you could turn that one on to see what I’m talking about (as this is a live site, I had to use the JA Oslo skin just to keep the client happy for the SHORT TERM.)

    best,
    Mike

    Pankaj Sharma Moderator
    #1010561

    Hi
    I can see the theme is customized and some css issue on mobile too.
    I got this issue on your site allow me some time and i will try to fix it.

    sunkenrecords Friend
    #1010696

    Pankaj,
    Any updates so far? Just wondering what the status on things are is all.

    best,
    Mike

    Pankaj Sharma Moderator
    #1010757
    This reply has been marked as private.
    sunkenrecords Friend
    #1010931

    Pankaj,
    I deleted my original files, downloaded everything fresh from your site and the menu still has an error.

    On small screens, the hamburger menu does NOT show up.

    best,
    Mike

    Pankaj Sharma Moderator
    #1010962

    Hi
    I fixed the problem directly on your site, you can see my changes in the /tpls/blocks/header.php file.
    Kindly check its showing the Menu for mobiles now.

    Also, to update template use JA Extension manager component, by this you will have older version save so you can rollback to older version if you have any issue after update.

    Regards

    sunkenrecords Friend
    #1010996
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 16 total)

This topic contains 15 replies, has 2 voices, and was last updated by  Pankaj Sharma 7 years, 10 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum