Viewing 15 posts - 16 through 30 (of 30 total)
  • Author
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  • canadareic Friend
    #1020738

    we are still here

    The biggest issue is with the header and footer disappearing , we tried with all styles of the template.

    Pankaj Sharma Moderator
    #1020755
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1021092

    Hi
    have you fixed it? i saw the header is showing on the Team page now http://prntscr.com/encav1
    Also kindly updated the JABuilder to latest version via JA Extension manager component.
    That will give you bug fixes and more new features.

    Regards

    canadareic Friend
    #1021143

    All headers are created in the content instead of the header position ( using template styles) We cound not wait any longer for support

    So is not really fixed

    Pankaj Sharma Moderator
    #1021147

    Hi
    the admin login again not working, Can u update them so we can check the issue.
    Also please update JA Builder to latest version and set the JA Builder template to default.
    This will fix the problem you are facing.
    Regards

    canadareic Friend
    #1021400

    System updated , verified password and is working

    Saguaros Moderator
    #1021473

    Hi @canadareic,

    I just checked the ‘Out team’ page on your site and the header part is showing there with logo, menu, … I also see that you put the current header into the content section in Builder page, not sure if you import this page from library or create a new page. Could you pls clarify how you want the header should be here? I will help you out.

    Regards

    canadareic Friend
    #1021898

    Hello

    Based on documentation Header and footer should be applied to all pages with same template style .

    This is Not Happening in our situation.
    to prove it we have Created new template style – JA_Builder – test header then went to ja bulder and created page header test associated with template style JA_Builder – test header.
    I added in header section new header ( did not modify) and added the new footer in footer block.

    I published it
    Cleaned cache
    tested in different browser

    http://www.canadianrei.com/team/header-test

    There is blank page and with "Edit" red top left
    On edit page there is no header and no footer and in revisions is current only

    This is the situation we want to solve for long time

    Thank you

    Saguaros Moderator
    #1022053

    Hi,

    The point is when you add a new header block in to the ‘Header’ section but it will appear in all pages. If you want to use different headers for different pages, you should add that new header block into the ‘Content’ section – just below ‘Header’ section when you edit page.

    Regards

    canadareic Friend
    #1022313

    Woow

    I do Really Understand the concept of having headers ad footers shared along many pages.

    WE Want to Use Header on many pages and is Not Showing up anywhere . This is the issue

    Pls undertand I have spent hours reading your documentation and testing .

    Pls Do it
    Login to portal
    Edit page called header test
    Add Header to header
    add footer to footer
    Click publish
    clear cache

    What you see ?
    You see Blank page No footer no header
    So how can can share header and footer to other pages if there Nothing
    I can not explain this issue simpler Sorry

    There comes the question Did you read my replies ?
    I’m really becoming not so happy

    Saguaros Moderator
    #1022524

    Hi,

    I fixed and updated the JA Builder component on your site, you can see the header and footer are showing now in that header test page.

    Let me know if you need any further helps.

    Regards

    canadareic Friend
    #1023040
    This reply has been marked as private.
    Saguaros Moderator
    #1023199

    Hi,

    It’s already fixed via builder tool so don’t worry. And it will be included in the next release of JA Builder.

    Let us know if you need further helps.

    Regards

    canadareic Friend
    #1023357

    just one concern
    We use jms2win multiwebsite component and unfortunately quite often we have to reinstall same component and overwrite files.
    What is the eta of new version ?

    Saguaros Moderator
    #1023433

    Hi,

    There are still new improvement in progress, I’m afraid that I can’t have that eta for new release unfortunately, pls follow our blog post for update news.

    Thank you.

Viewing 15 posts - 16 through 30 (of 30 total)

This topic contains 29 replies, has 3 voices, and was last updated by  Saguaros 7 years, 7 months ago.

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