test
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • ithacaindy Friend
    #176211

    Help. Mega Menus and every other menu type, except split, have stopped working. This behavior began yesterday. Important information (contacts, advertising, etc.) is hidden without the ability for menus to unfold. How do I quickly resolve this?

    url: http://www.ithacaindy.com
    JA Teline IV and J!2.5

    Saguaros Moderator
    #448846

    Hi ithacaindy,
    I’ve accessed your site and seems that the problem comes from the javascript. Maybe it lacks of jquery file. Could you set the compress JS to ‘No’ in Backend > Template Manager > Your_Template > Global tab > Css & Javascript Compress section ?. It’ll be easier to see the error.

    Thanks.

    ithacaindy Friend
    #449119

    I disabled Javascript Compression, which caused the menus to operate correctly. However, I don’t want to go without compression for long, since the site must withstand a crush of daily users.

    Saguaros Moderator
    #449206

    Hi there,
    It seems that the problem comes from the K2, it inserts wrong url of jQuery file, please try to replace the head.php attached file in following dir:

    plugins/system/jat3/jat3/core/head.php

    please REMMEBER to keep backup of original file (just in case)


    1. head.rar
    ithacaindy Friend
    #449339

    Still doesn’t work. I backup the live head.php file, copy over the original head.php and turn on js join&minify — mega menus no longer work. turn off j&minify and the mega menus work again. What is the incorrect URL? Perhaps simply changing that will do the trick?

    ithacaindy Friend
    #449340

    I put an bandaid on the problem by deactivating K2, making the menus work properly with Javascript Join&Minify.

    Saguaros Moderator
    #449408

    Hi there,
    You can try to set K2 to load jQuery from local only by going to K2 component > Parameters > Set “JQuery Library handelling” and “Backend JQuery & JQuery UI handeling” to load from local like this thread from K2 forum

    Regards.

    Aratype Friend
    #449502

    Many Thanks,

    This resolved the problem effectively.

    ithacaindy Friend
    #449506

    Bingo! That did it.

Viewing 9 posts - 1 through 9 (of 9 total)

This topic contains 9 replies, has 3 voices, and was last updated by  ithacaindy 12 years, 8 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum