-
AuthorPosts
-
ithacaindy Friend
ithacaindy
- Join date:
- January 2010
- Posts:
- 335
- Downloads:
- 0
- Uploads:
- 10
- Thanks:
- 20
- Thanked:
- 12 times in 1 posts
April 17, 2012 at 1:30 pm #176211Help. Mega Menus and every other menu type, except split, have stopped working. This behavior began yesterday. Important information (contacts, advertising, etc.) is hidden without the ability for menus to unfold. How do I quickly resolve this?
url: http://www.ithacaindy.com
JA Teline IV and J!2.5Saguaros ModeratorSaguaros
- Join date:
- September 2014
- Posts:
- 31405
- Downloads:
- 237
- Uploads:
- 471
- Thanks:
- 845
- Thanked:
- 5346 times in 4964 posts
April 18, 2012 at 8:35 am #448846Hi ithacaindy,
I’ve accessed your site and seems that the problem comes from the javascript. Maybe it lacks of jquery file. Could you set the compress JS to ‘No’ in Backend > Template Manager > Your_Template > Global tab > Css & Javascript Compress section ?. It’ll be easier to see the error.Thanks.
ithacaindy Friendithacaindy
- Join date:
- January 2010
- Posts:
- 335
- Downloads:
- 0
- Uploads:
- 10
- Thanks:
- 20
- Thanked:
- 12 times in 1 posts
April 19, 2012 at 1:01 pm #449119I disabled Javascript Compression, which caused the menus to operate correctly. However, I don’t want to go without compression for long, since the site must withstand a crush of daily users.
Saguaros ModeratorSaguaros
- Join date:
- September 2014
- Posts:
- 31405
- Downloads:
- 237
- Uploads:
- 471
- Thanks:
- 845
- Thanked:
- 5346 times in 4964 posts
April 20, 2012 at 2:11 am #449206Hi there,
It seems that the problem comes from the K2, it inserts wrong url of jQuery file, please try to replace the head.php attached file in following dir:plugins/system/jat3/jat3/core/head.php
please REMMEBER to keep backup of original file (just in case)
ithacaindy Friendithacaindy
- Join date:
- January 2010
- Posts:
- 335
- Downloads:
- 0
- Uploads:
- 10
- Thanks:
- 20
- Thanked:
- 12 times in 1 posts
April 20, 2012 at 3:07 pm #449339Still doesn’t work. I backup the live head.php file, copy over the original head.php and turn on js join&minify — mega menus no longer work. turn off j&minify and the mega menus work again. What is the incorrect URL? Perhaps simply changing that will do the trick?
ithacaindy Friendithacaindy
- Join date:
- January 2010
- Posts:
- 335
- Downloads:
- 0
- Uploads:
- 10
- Thanks:
- 20
- Thanked:
- 12 times in 1 posts
April 20, 2012 at 3:11 pm #449340I put an bandaid on the problem by deactivating K2, making the menus work properly with Javascript Join&Minify.
Saguaros ModeratorSaguaros
- Join date:
- September 2014
- Posts:
- 31405
- Downloads:
- 237
- Uploads:
- 471
- Thanks:
- 845
- Thanked:
- 5346 times in 4964 posts
April 21, 2012 at 2:13 am #449408Hi there,
You can try to set K2 to load jQuery from local only by going to K2 component > Parameters > Set “JQuery Library handelling” and “Backend JQuery & JQuery UI handeling” to load from local like this thread from K2 forumRegards.
2 users say Thank You to Saguaros for this useful post
Aratype FriendAratype
- Join date:
- August 2007
- Posts:
- 797
- Downloads:
- 41
- Uploads:
- 60
- Thanks:
- 194
- Thanked:
- 98 times in 6 posts
April 21, 2012 at 3:49 pm #449502Many Thanks,
This resolved the problem effectively.
ithacaindy Friendithacaindy
- Join date:
- January 2010
- Posts:
- 335
- Downloads:
- 0
- Uploads:
- 10
- Thanks:
- 20
- Thanked:
- 12 times in 1 posts
April 21, 2012 at 4:19 pm #449506Bingo! That did it.
-
AuthorPosts
This topic contains 9 replies, has 3 voices, and was last updated by ithacaindy 12 years, 7 months ago.
We moved to new unified forum. Please post all new support queries in our New Forum