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[sbbritt Friend sbbrittJoin date: November 2011Posts: 161Downloads:0Uploads:57 Thanks: 22]

#171260

When in Firefox the logo appears as it should, where it should. In Internet Explorer only JA Teline and T3 Framework logos appear.

I have attached samples. It is consistent in IE 7 on three different computers.

The JA Teline logo appears on Editorials, Opinions and Blogs.

The T3 Framework logo appears on all other pages.

The URL is:

alreporter.cloudaccess.net

The proper logo is located at: …images/stories/apr_logo.png

I cannot find the JA Teline and T3 Framework logos anywhere in my files.

I will be glad to PM my information.

Thanks
Susan

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Attachments:

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[seelife Friend seelifeJoin date: October 2011Posts: 87Downloads:0Uploads:8 Thanks: 5 Thanked: 6 times in 1 posts]

#427214

Hi – still new at this myself but I think you need to look at your template folders.
../templates/ja_teline_iv/images/logo.png
There is a thread on changing the logo and instructions as well that are worth reading – but sometimes the CSS that holds the background image can be tricky to track down. You need to work through each of the template folders.
Also check ../templates/ja_teline_iv/CSS/then check each css file

good luck

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#427215

Hi Susan,

Feel free to Pm me an asmin account and FTP details. Please put a link to this thread in there too so I can find it when done.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#427225

Hi Susan,

Thanks for your PM. Unfortunately your template.css file is read only so I cannot test and make any changes. Can you check it and adjust the permissions for me?

[sbbritt Friend sbbrittJoin date: November 2011Posts: 161Downloads:0Uploads:57 Thanks: 22]

#427229

I just downloaded it via FTP and opened it. It may have been open on my end when you tried it. Will log out of all things related.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#427232

You will need to get those permissions sorted I am afraid. The file is still read only for me. Maybe ask your host to change it.

Also not sure if your host has a cache system in place because when I do make changes they do not appear on the live site. Is that the case?

[sbbritt Friend sbbrittJoin date: November 2011Posts: 161Downloads:0Uploads:57 Thanks: 22]

#427234

I have a call into them now to correct the permissions. I have had others that solved problems that said they had to clean the cache. I have asked my provider if there are any other caches except for the one in the Joomla backend. They told me “No” but I’m not sure.

As soon as I hear from them I will post back to you.

Thanks
Susan

[sbbritt Friend sbbrittJoin date: November 2011Posts: 161Downloads:0Uploads:57 Thanks: 22]

#427238

Hi

Can you try it again? They say they have removed the permissions. Sorry for the delay.

Thanks
Susan

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#427384

I have just tried. Tell them that templates>ja_teline_iv>cdd>templates.css is read only

I cannot save the edited file so I cannot make the required changes. Only your host can change the permissions I fear.

[sbbritt Friend sbbrittJoin date: November 2011Posts: 161Downloads:0Uploads:57 Thanks: 22]

#427389

I have submitted the ticket and am waiting for a call from them.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#427390

OK, logged in with sftp and I was allowed to change permissions so that bit sorted.

Thanks to John Brett who noticed you had 3 different sizes set in your css for the logo. I restored the original css and now the logo is appearing fine. I have put your logo in the right place and adjusted the paths accordingly. Hope that is OK now.

1 user says Thank You to Phill for this useful post

1. sbbritt

[sbbritt Friend sbbrittJoin date: November 2011Posts: 161Downloads:0Uploads:57 Thanks: 22]

#427392

You are my hero!!!!!!! It works beautifully!!! Thank you:D Thank you:D Thank you:D Thank you:D Thank you:D Thank you:D

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