Joomla Templates Club 406,261 posts

[hille142 Friend hille142Join date: November 2010Posts: 12Downloads:0Uploads:0 Thanks: 5]

#175073

I have the latest versions of Joomla (2.5.3) and the JA_Social template (2.5.1) but the site keeps showing a white screen.
If I switch to any other template (Atomic, Beez2, Beez5) the site will show. Defenitely a problem in JA_Social template.
Can anyone from the staff have a look?

Best,
Gerrit

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#444345

Hello,

The ftp details are not working can you please update so i can investigate this and try to help you ?

Regards

[hille142 Friend hille142Join date: November 2010Posts: 12Downloads:0Uploads:0 Thanks: 5]

#444408

<em>@pascm 308386 wrote:</em><blockquote>Hello,

The ftp details are not working can you please update so i can investigate this and try to help you ?

Regards</blockquote>

Done it but please read the reason. Remove all dots! If problems; mail me personally.
gerrit

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#444434

Hi,

I managed to connect but couldn’t solve the problem so i escalated this for one of our developers!
I am following up this issue and i will inform you as soon as possible about the solution.

Regards

[hille142 Friend hille142Join date: November 2010Posts: 12Downloads:0Uploads:0 Thanks: 5]

#444944

<em>@pascm 308497 wrote:</em><blockquote>Hi,

I managed to connect but couldn’t solve the problem so i escalated this for one of our developers!
I am following up this issue and i will inform you as soon as possible about the solution.

Regards</blockquote>

Thanks. Any progress yet?

Gerrit

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#445026

Hi,

One of our senior dev’s is working on your website now! In the mean time thank you for your patience and understanding.
I will let you know when our dev’s finishes working up on your site.

Regards

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#445363

Hello,

Your issue has been fixed! I just visited your website, so please verify from your side also!

Regards

[hille142 Friend hille142Join date: November 2010Posts: 12Downloads:0Uploads:0 Thanks: 5]

#445897

Thanks very much! I’m glad to see the site back alive. If you can confirm that the developer is ready with it, I’ll re-configure some old settings.
Can you please inform me the cause of the error. I’d like to know for further future development. Maybe I should take things into account that I haven’t thought of.

Thanks in advance.
Gerrit

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#446672

Hi,

It was an issue related to a file-name with in JA T3 plugin which is already fixed for further downloads.

1 user says Thank You to Manos for this useful post

1. hille142

[hille142 Friend hille142Join date: November 2010Posts: 12Downloads:0Uploads:0 Thanks: 5]

#446698

Thank you very much!

[Author]

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