test
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • apiceweb Friend
    #984768

    Hi, I’ve the same problem with acymailing component: the popup window doesn’t appeared.

    This is a problem for me because it prevents me from work to the best; I hope you help me to solve this.

    Thanks so much
    Matteo Fontana

    Ninja Lead Moderator
    #985332

    Hi,

    I switched the configuration backend of your site to use JA Admin template but I could not see the problem on your site, let me know the steps to do your site. I will check further

    Regards

    apiceweb Friend
    #985492

    Hi,
    go to component > hikashop > orders and select one of the order (click on order number); when order opened try to modify customer section (click on pencil in right top corner of customer section) It should open a window but nothing it happens.

    I have this problem with other extension like acymailing, regular labs ecc the popup window not open

    I hope that I explain me better

    Thanks
    Matteo

    Ninja Lead Moderator
    #985979

    Hi,

    I got this bug on your site and I also raised that bug to development team here and they will join and give the hotfix for you soon

    Regards

    Ninja Lead Moderator
    #987241

    @apiceweb: You can provide me the FTP account via private reply. Our dev will join and check the problem directly on your site

    The Captain Moderator
    #987510

    Hi,

    You can try with my tweak as below:

    • Go to file: administrator/templates/ja_admin/index.php
    • Find and comment this line of code:
    $this->addScript($this->baseurl . '/templates/' . $this->template . '/js/masonry/masonry.pkgd.min.js');

    Hope this helps.

    Regards

    apiceweb Friend
    #987577

    Great that solve it.

    Thanks
    Matteo Fontana

Viewing 7 posts - 1 through 7 (of 7 total)

This topic contains 7 replies, has 3 voices, and was last updated by  apiceweb 8 years, 1 month ago.

The topic ‘Hikashop’ is closed to new replies.