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[nsca Friend nscaJoin date: March 2012Posts: 247Downloads:102Uploads:51 Thanks: 66 Thanked: 15 times in 3 posts]

#683433

Hello,
The home of http://www.archivodelosmedios.com.ar appairs as if it didn’t load the css. We consult with the hosting provider and they told us the problem was caused by the module JA ACM. They desactivated it and without the module everything works fine. But i need the JA ACM module for this template because this module is the hole home.

Please help me.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#683661

Hi

Most of blocks in this JA Teline V template are implemented with ACM module so instead of disabling these modules, they should check what’s really culprit of problem as our template works properly with others.

Anyway, you can PM me URL to access back-end of your site and ftp account so that I can take a look.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#748419

Hi

Most of blocks in this JA Teline V template are implemented with ACM module so instead of disabling these modules, they should check what’s really culprit of problem as our template works properly with others.

Anyway, you can PM me URL to access back-end of your site and ftp account so that I can take a look.

[nsca Friend nscaJoin date: March 2012Posts: 247Downloads:102Uploads:51 Thanks: 66 Thanked: 15 times in 3 posts]

#683929

Thank you for your answer. Ive sent a pm.

[nsca Friend nscaJoin date: March 2012Posts: 247Downloads:102Uploads:51 Thanks: 66 Thanked: 15 times in 3 posts]

#748524

Thank you for your answer. Ive sent a pm.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#683953

I can’t access with info you sent me and the URL to access administrator area seems not correct. Kindly recheck

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#748548

I can’t access with info you sent me and the URL to access administrator area seems not correct. Kindly recheck

[nsca Friend nscaJoin date: March 2012Posts: 247Downloads:102Uploads:51 Thanks: 66 Thanked: 15 times in 3 posts]

#684022

<em>@Saguaros 492262 wrote:</em><blockquote>I can’t access with info you sent me and the URL to access administrator area seems not correct. Kindly recheck</blockquote>

The URS is correct, some team members of Joomlart had this issue before. Maybe the server is blocking those IPs. Please send me your IP so I can ask to hosting provider to unblock it or tell me how can I allow the access to you.

The site have no aditional security like password protected admin, etc. Its a normal install. Its a simple, normal usual install and nothing else. The URL also its correct ive triple mega checked please dont ask me again, its the domain /administrator as usual. As I mentioned, I had this issue before whit Joomlart team, so i think its a bloked IP or something because nobody but your team had this issue before.

[nsca Friend nscaJoin date: March 2012Posts: 247Downloads:102Uploads:51 Thanks: 66 Thanked: 15 times in 3 posts]

#748590

<em>@Saguaros 492262 wrote:</em><blockquote>I can’t access with info you sent me and the URL to access administrator area seems not correct. Kindly recheck</blockquote>

The URS is correct, some team members of Joomlart had this issue before. Maybe the server is blocking those IPs. Please send me your IP so I can ask to hosting provider to unblock it or tell me how can I allow the access to you.

The site have no aditional security like password protected admin, etc. Its a normal install. Its a simple, normal usual install and nothing else. The URL also its correct ive triple mega checked please dont ask me again, its the domain /administrator as usual. As I mentioned, I had this issue before whit Joomlart team, so i think its a bloked IP or something because nobody but your team had this issue before.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#684037

I can view frontend of your site, the problem is that when I add your_domain/administrator , it automatically redirect to homepage instead of administrator area.

Anyways, I sent you PM with IP range.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#748605

I can view frontend of your site, the problem is that when I add your_domain/administrator , it automatically redirect to homepage instead of administrator area.

Anyways, I sent you PM with IP range.

[nsca Friend nscaJoin date: March 2012Posts: 247Downloads:102Uploads:51 Thanks: 66 Thanked: 15 times in 3 posts]

#684184

Thank you for your answer Saguaros. I ask to hosting provider to allow your IP.
Please tell me if you can access.

[nsca Friend nscaJoin date: March 2012Posts: 247Downloads:102Uploads:51 Thanks: 66 Thanked: 15 times in 3 posts]

#748648

Thank you for your answer Saguaros. I ask to hosting provider to allow your IP.
Please tell me if you can access.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#684321

Unfortunately nope, it still redirects to homepage automatically.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#748739

Unfortunately nope, it still redirects to homepage automatically.

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