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[niklasalbin Friend niklasalbinJoin date: February 2014Posts: 23Downloads:16Uploads:2 Thanks: 1]

#1046866

Hi, I’m developing a new site using Oslo template on Joomla 3.7.3. Site (in progress) is here.

I’ve got a pretty serious bug: when I reload the home page, most of the content disappears.

It then reappears if I clear the cache and reload. But then disappears again if I reloading without clearing the cache.

In particular, it is the modules placed in the T3-content-bottom position that disappear, along with the side (tab) menu listing these.

Any ideas how to stop my homepage content disappearing upon reload?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1047121

Hi,

Could you record a video for the issue? I open your site, refresh several times but the homepage looks the same (also clear cache).

[niklasalbin Friend niklasalbinJoin date: February 2014Posts: 23Downloads:16Uploads:2 Thanks: 1]

#1047286

Hi, thanks for taking a look at our problem. Here’s a video demonstrating the bug.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1047493

It’s weird, could you share the admin login info and FTP account so I will take a look?

[niklasalbin Friend niklasalbinJoin date: February 2014Posts: 23Downloads:16Uploads:2 Thanks: 1]

#1047671

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1047999

It due to the cache settings on your site, I change it to Progressive cache in Global Configuration on your site and it works now.

Kindly check.

[niklasalbin Friend niklasalbinJoin date: February 2014Posts: 23Downloads:16Uploads:2 Thanks: 1]

#1048731

Thanks – the homepage seems to be working properly now.

However, I’m getting a similar problem with the JA Masthead module in article view, e.g. here.

When the page first opens up, everything looks great. But when I refresh/reload, the masthead image becomes distorted, the heading title changes colour, and the article info is replaced by the article intro text.

Again, when I clear the cache, the page Masthead goes back to looking like normal.

Is this a related problem?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1049038

Do you have any other cache extensions enabled on your site? Or in server side? Pls try to disable it first. It due to the cache issue.

[niklasalbin Friend niklasalbinJoin date: February 2014Posts: 23Downloads:16Uploads:2 Thanks: 1]

#1058442

No, we do not have any other cache extensions enabled on the site.

The problem does not occur if we turn caching off in the site’s global configuration settings. But the module / template should work with caching turn on.

Is there a module / template fix for this?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1058546

Which cache option you’re using in Global Configuration?

I can’t access backend of your site now with provided info.

[niklasalbin Friend niklasalbinJoin date: February 2014Posts: 23Downloads:16Uploads:2 Thanks: 1]

#1059278

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1059318

I can’t access with this info: http://prntscr.com/geqs6u

Is that ok with this cache settings on your site?

[niklasalbin Friend niklasalbinJoin date: February 2014Posts: 23Downloads:16Uploads:2 Thanks: 1]

#1059474

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1059567

I tried to set with Progressive Caching option and it works, could you try again?

[niklasalbin Friend niklasalbinJoin date: February 2014Posts: 23Downloads:16Uploads:2 Thanks: 1]

#1059641

I’ve just tried, but it still doesn’t work for me with the Progressive Caching option. The JA Masthead module formatting is still changing upon reload/refresh (in article view).

Here’s a video demonstrating the problem.

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