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  • webgg Friend
    #1057441

    Hello guys.
    We really could use some advice.
    Suddenly last week before the updates (template to 1.1.2 and joomla to 3.7.5) the home page started not to loading, while every other page is working normally (except one, other topic later). After the updates nothing changed.
    The hosting is shared, the php version was 7.0.x changed it back to 5.6.30 to check and left it there.
    Website: http://www.neologosattikis.gr
    You can use the contact page to see the site: http://www.neologosattikis.gr/contact
    Local news portal in the greek language.
    If needed notify me to send login credentials.

    Any help appreciated.

    Best Regards,
    George.

    Saguaros Moderator
    #1057531

    Hi,

    I can’t access above URLs on your site, could you check again?

    And also share the credentials so I will check further for you.

    Regards

    webgg Friend
    #1057541
    This reply has been marked as private.
    Saguaros Moderator
    #1057566
    This reply has been marked as private.
    webgg Friend
    #1058096
    This reply has been marked as private.
    Saguaros Moderator
    #1058097

    Hi,

    It’s weird as I can access it now.

    I access homepage on your site and it loads fine: http://nimb.ws/qiRk6H

    Could you try to clear browser’s cache & cookies?

    webgg Friend
    #1058104

    OK, good.
    If you read the previous messages, what you see is an "emergency" home page. It is a category relevant to your demo "world" category.
    Our actually home page is now on the url:
    http://www.neologosattikis.gr/neologos-news
    and you can click for it on the logo or on the top left navigation button "ΕΝΗΜΕΡΩΣΗ".
    That’ s where the major problem is. Then we have a couple of other problems, but first things first.
    Please check.

    Saguaros Moderator
    #1058110

    Hi,

    I’m not familiar with your native language so you can try to filter all the modules you’re showing on that homepage.

    Then temporarily disable one by one and see which one caused this issue.

    webgg Friend
    #1058408

    Hello,

    The main home page seems to be working at the time, but there is another problem now with the layout.
    It is broken at the point of the events module. We unpublished it (both in news-home and sidebar-1 positions) but then the sidebar was a mess!
    Please check and advise.
    Thank you.

    Saguaros Moderator
    #1058535

    Hi,

    In which page I can see that issue? and tell me the ID of that module, I will check.

    webgg Friend
    #1058539

    The Home page at http://www.neologosattikis.gr
    I have managed to narrow the problem: in the module #117 "[Magazine – Home] Category Listing1"
    in news-home position the category #9 "Ειδησεις" (News) is causing the problem.
    I have left it chosen so you can see the problem. If we put it away, then it’s all fine.

    Saguaros Moderator
    #1059091
    This reply has been marked as private.
Viewing 12 posts - 1 through 12 (of 12 total)

This topic contains 11 replies, has 2 voices, and was last updated by  Saguaros 7 years ago.

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