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[iapetus Friend iapetusJoin date: October 2007Posts: 29Downloads:9Uploads:4 Thanks: 6]

#180752

Sometimes the hompage of my site breaks completely -please see attached screengrab
This is happening with JA Nex, but have also experienced the same problem with JA Teline IIIv2. The layout breaks if you type in the domain name only, for instance.mysite.com but it works perfectly fine if you type in mysite.com/index.php Is this a problem with the template cache, or my webhost or something else?

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[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#467368

Hi Iapetus,

I think that when using instance.mysite.com, there are some css files which have not been loaded.

Could you send me your url website for further check ?

Regards,

[iapetus Friend iapetusJoin date: October 2007Posts: 29Downloads:9Uploads:4 Thanks: 6]

#467409

Hi Her0

I will PMyou the url

Regards

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#467495

Hi Iapetus,

I checked your website and could not find any issue as reported. Pls help to capture a screenshot for more details.

Regards,

[iapetus Friend iapetusJoin date: October 2007Posts: 29Downloads:9Uploads:4 Thanks: 6]

#467909

Hi Hero
Thank you, screengrab is attached here
Regards

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[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#467912

@iapetus what is error link? The image attach is small, so i can not get anything.
<em>@iapetus 339428 wrote:</em><blockquote>Hi Hero
Thank you, screengrab is attached here
Regards</blockquote>

[iapetus Friend iapetusJoin date: October 2007Posts: 29Downloads:9Uploads:4 Thanks: 6]

#468055

Hi Her0

here’s a link to the screengrab: http://www.capetowntoday.co.za/CTT-error.png

So sometimes our homepage looks fine – http://www.capetowntoday.co.za – and sometimes it looks like the screengrab. However, as soon sa you add index.php -ie http://www.capetowntoday.co.za/index.php, the page renders correctly

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#468078

I tried to load http://www.capetowntoday.co.za interval times but could not get any error. However your site is loaded with low speed. Hence, you should enable cache, optimize css and js method for speeding it up.

Regards,
<em>@iapetus 339612 wrote:</em><blockquote>Hi Her0

here’s a link to the screengrab: http://www.capetowntoday.co.za/CTT-error.png

So sometimes our homepage looks fine – http://www.capetowntoday.co.za – and sometimes it looks like the screengrab. However, as soon sa you add index.php -ie http://www.capetowntoday.co.za/index.php, the page renders correctly</blockquote>

[iapetus Friend iapetusJoin date: October 2007Posts: 29Downloads:9Uploads:4 Thanks: 6]

#468533

Hi Her0

Thanks, I will do as you suggest, however if it is a low speed issue, why will the page load perfectly when you add index,php to the root domain, whereas just going to the root domain still causes the page to load incorrectly?

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#468621

Sorry, i not sure. But may be the htaccess file caused the problem. If you want to check that, pls disable SEF, clean all cache, running website a long time and checking

Regards,

[Author]

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