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[trebor8736 Friend trebor8736Join date: February 2014Posts: 2Downloads:0Uploads:4 Thanks: 2]

#194892

Hello JA-Team,

i found some problems with responsive Hotspot. Maybe you can help me please 🙂
My mobile phone is a sony xperia z with android 4.3 [Update: Browser Google Chrome 32.0.1700.99]:
1. If i touch on an marker, the marker disappears and pointer text is not visible.
2. If i chose a marker from dropdown, everything is fine, but if i chose after that an other marker, the links in dropdown are not visible anymore.

Sorry for my bad english. Please take a look on the screenshots attached. I think they explain everything.

Thanks a lot and best regards

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[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#523077

Hello,

I can’t verify this on our demo server here -> http://demo.joomlart.com/joomla-extensions/ja-image-hotspot can you please check using your mobile device and report back ?

Thanks

Regards

Manos

[trebor8736 Friend trebor8736Join date: February 2014Posts: 2Downloads:0Uploads:4 Thanks: 2]

#523078

Hello pascm,

problem with disappearing links is on the demoserver, too.
On “doubletouch” the markers are working and do not disappering (on demoserver).

Regards

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#523181

Thank you for your report, this seems to be a bug of this module in mobile device, I’ve passed this to our development team via our bug tracking system. They will check and fix it. You can check the status here: http://pm.joomlart.com/browse/JAECIMAHOT-29

2 users say Thank You to Saguaros for this useful post

1. Manos
2. trebor8736

[pixelmessage Friend pixelmessageJoin date: July 2007Posts: 1Downloads:1Uploads:0]

#527638

Same problem here
Joomla 3.2.2 / Modulversion 1.0.5
Problem isn’t fixed yet.
Anything new?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#527785

Could you please PM me admin and ftp credentials of your site? I will check further.

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