JoomlArt Forums 32,862 posts

[mildside Friend mildsideJoin date: April 2007Posts: 16Downloads:2Uploads:0 Thanks: 2]

#119538

I’ve just joined, and in my membership area, I’m getting the following messa:

<blockquote>Attention! You have NOT claimed the License for your domain(s). You will need to add your site URL to the domains list for each Membership subscription so that our system can validate your licenses. Any domain uses JA Templates Club without license will be contacted and automatically reported to Admin.</blockquote>

How can I add my domains so that this message doesn’t appear?

Thanks in advance,

mildside

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#217276

You need to login here – https://www.joomlart.com/member/member.php

Then scroll down and you can see the button to add a new domain.

[mildside Friend mildsideJoin date: April 2007Posts: 16Downloads:2Uploads:0 Thanks: 2]

#217278

I’ve logged in, but I get no button as you described – instead I get this:
<blockquote>Attention! You have NOT claimed the License for your domain(s). You will need to add your site URL to the domains list for each Membership subscription so that our system can validate your licenses. Any domain uses JA Templates Club without license will be contacted and automatically reported to Admin.

JATC Standard Membership – 1 year (0/Unlimited)

You have reached the maximum numbers of licensed domains for this subscription. If you want to use JA Club templates for more domains, you need to upgrade/renew or buy more membership plans at the top of this page.</blockquote>
How can I have reached the maximum number when I haven’t claimed any domains yet? I’m very confused!

mildside

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#217283

Has your subscription expired? Your account says Unlicensed Member

[tmeister Friend tmeisterJoin date: April 2007Posts: 7Downloads:0Uploads:0]

#217287

Hi there i have the same problem

Yesterday i sigup with a Free Membership and today i buy the 3 months membership, i can download the templates and anything, but when i try to add the my urls i see the same message.

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#217289

Funnily enough I’m having the same issues!

<blockquote>You have reached the maximum numbers of licensed domains for this subscription. If you want to use JA Club templates for more domains, you need to upgrade/renew or buy more membership plans at the top of this page.</blockquote>

[mildside Friend mildsideJoin date: April 2007Posts: 16Downloads:2Uploads:0 Thanks: 2]

#217291

<em>@MiCCAS 11819 wrote:</em><blockquote>Has your subscription expired? Your account says Unlicensed Member</blockquote>
No, not expired. I just joined today, and paid a $70 subscription! I have the receipt details and can email them if you like.

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#217292

<em>@mildside 11827 wrote:</em><blockquote>No, not expired. I just joined today, and paid a $70 subscription! I have the receipt details and can email them if you like.</blockquote>
I think there’s an issue with the system at the moment. I’m chasing this up with Hung at the moment.

[mildside Friend mildsideJoin date: April 2007Posts: 16Downloads:2Uploads:0 Thanks: 2]

#217294

It seems to be fixed now thanks. I have now been able to add my domains.

Thank-you for the prompt response. 😎

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#217296

The administrators are aware of the issue and are currently working on resolving the issue. We apologise for any inconvenience caused.

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#217297

Hi mildside, the problems have been quickly fixed.
@ MiCCAS: When someone need help, you are always right there! in the very first minutes 🙂

[ruben valero Friend ruben valeroJoin date: January 2007Posts: 25Downloads:0Uploads:0 Thanks: 6 Thanked: 3 times in 1 posts]

#221049

Hi everyone

When I subscribed with Joomlart, I chose a domain where to use one of your templates and so I included it in the domains list, as the terms of use say. My subscription with joomlart expired the 1st of May and I have no longer access to edit the domains list.

However, I need to change the site url in which I will be installing the template I chose. The url I wrote down was the one I use for testing, not the final site. Could you possibly tell me how to fix that? I wouldn’t like to be paying for a template which is not in a “real” site.

I’m looking forward to your reply.

ruben valero

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#221053

<em>@ruben valero 16741 wrote:</em><blockquote>Hi everyone

When I subscribed with Joomlart, I chose a domain where to use one of your templates and so I included it in the domains list, as the terms of use say. My subscription with joomlart expired the 1st of May and I have no longer access to edit the domains list.

However, I need to change the site url in which I will be installing the template I chose. The url I wrote down was the one I use for testing, not the final site. Could you possibly tell me how to fix that? I wouldn’t like to be paying for a template which is not in a “real” site.

I’m looking forward to your reply.

ruben valero</blockquote>
Unfortunately it is the agreement that once you place a domain on your list you cannot change it. It is also noted that you are not required to license a test site, only when the site is live is when you’re required to do so.

[ruben valero Friend ruben valeroJoin date: January 2007Posts: 25Downloads:0Uploads:0 Thanks: 6 Thanked: 3 times in 1 posts]

#221054

<em>@MiCCAS 16746 wrote:</em><blockquote>Unfortunately it is the agreement that once you place a domain on your list you cannot change it. It is also noted that you are not required to license a test site, only when the site is live is when you’re required to do so.</blockquote>

I see. I can’t understand why I didn’t see the note. Am I colour-blind?
Anyway, I’m in again for a year. Thanks for the help

All the best
ruben

[dakinegraphics Friend dakinegraphicsJoin date: May 2008Posts: 1Downloads:0Uploads:0]

#250456

I signed up today and I too am getting this message. There is no button, link, or anywhere to “claim a domain license”. Have emailed support. Just wanted one template. Didn’t know it was going to be a headache.

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