JoomlArt Forums 32,862 posts

[musiczineguy Friend musiczineguyJoin date: November 2006Posts: 19Downloads:0Uploads:0]

#122637

I just renewed my membership via Paypal. When I clicked the return to Joomlart button, it said to just login again .. when I did it said that my subscription is expired.

How long does it take for the site to identify and confirm the renewal??

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#229143

You appear Licensed at the moment. If you have trouble, send us an email to webmaster@joomlart.com from the email address associated with your account.

[musiczineguy Friend musiczineguyJoin date: November 2006Posts: 19Downloads:0Uploads:0]

#229165

I have gone to the webmaster and have not gotten any reply other than an automated response.

Meanwhile when I log in I still get “Your JA Template Club membership has expired…”

And it shows no indication of the purchase I made through PayPal.

Any other possible solutions or do I have to just wait it out… this “downloading within minutes” thing is now going on 24 hours.

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#229181

Hi musiczineguy,
In fact, your Papal payment has not been cleared. However, I have gone ahead to update the account for you so that you can get to the download.

[uglykidjoe Friend uglykidjoeJoin date: January 2006Posts: 1Downloads:3Uploads:0]

#231927

I am having the same problem, PayPal payment has gone through however

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#231938

Sometime Paypal payment has gone through but the payment status is ‘unclear’. For that case, you often have to wait for 3-5 work days for Paypal clear your payment.

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