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[mikel2004 Friend mikel2004Join date: January 2012Posts: 201Downloads:0Uploads:51 Thanks: 24 Thanked: 3 times in 1 posts]

#195402

Hi
I have this error:
Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact “JoomlArt Updater Service” for more information or use another account.

But I have active JATC Standard Membership.
What can I do?
Thanks

[swissa Friend swissaJoin date: November 2011Posts: 1955Downloads:7Uploads:277 Thanks: 175 Thanked: 717 times in 572 posts]

#525110

Quickest way is to do a search on the site – a treasure trove of information if you look for it.

You need to configure it first.

http://wiki.joomlart.com/wiki/JA_Extensions_Manager/Admin_Panel

Hope that helps.

[mikel2004 Friend mikel2004Join date: January 2012Posts: 201Downloads:0Uploads:51 Thanks: 24 Thanked: 3 times in 1 posts]

#525206

Right now I have “502 – Bad Gateway” error.

And, I select to use JoomlArt Updates service… but I can´t complete the authentication fields, because when I try to put my joomlart account password the window still loading.
What can I do?

<em>@swissa 414361 wrote:</em><blockquote>Quickest way is to do a search on the site – a treasure trove of information if you look for it.

You need to configure it first.

http://wiki.joomlart.com/wiki/JA_Extensions_Manager/Admin_Panel

Hope that helps.</blockquote>

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#525367

Pls try to download the latest version of JAEM component and add your membership information in authentication field again.

[mikel2004 Friend mikel2004Join date: January 2012Posts: 201Downloads:0Uploads:51 Thanks: 24 Thanked: 3 times in 1 posts]

#525462

I have the last version.
And I can´t save my password in authentication field.
So?

<em>@Saguaros 414684 wrote:</em><blockquote>Pls try to download the latest version of JAEM component and add your membership information in authentication field again.</blockquote>

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#525577

You can PM me URL and admin login info of your site, I will try to check what’s wrong here.

[mikel2004 Friend mikel2004Join date: January 2012Posts: 201Downloads:0Uploads:51 Thanks: 24 Thanked: 3 times in 1 posts]

#525655

I send the credentials by PM

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#525721

It seems that there is conflict in JS, could you also pm me ftp credential of your site?

[mikel2004 Friend mikel2004Join date: January 2012Posts: 201Downloads:0Uploads:51 Thanks: 24 Thanked: 3 times in 1 posts]

#525741

Ok. I send you in PM.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#526050

Please check my PM 🙂

[mikel2004 Friend mikel2004Join date: January 2012Posts: 201Downloads:0Uploads:51 Thanks: 24 Thanked: 3 times in 1 posts]

#526285

I reply you by PM. Please, tell me the solution.

[allenjj Friend allenjjJoin date: October 2013Posts: 47Downloads:19Uploads:2 Thanks: 7 Thanked: 1 times in 1 posts]

#526372

I have JAEM installed and can not access it at all from my back end. It simply reverts to a blue screen and crashes. I have tried to reinstall it and same thing. It does not show up in my extensions, modules or plugins to uninstall it either. What can I do?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#526398

@mikel2004: the problem is that in your website, there are some files with 0444 permission which means that they are not writable. I helped to chmode it to 0644, please have a look.

@allenjj: you may have the same permission issue, please make sure that you set the right permission to the file/folder in your site: file-644 and folder-755.

[mikel2004 Friend mikel2004Join date: January 2012Posts: 201Downloads:0Uploads:51 Thanks: 24 Thanked: 3 times in 1 posts]

#526475

Right now, I try to upgrade JaTabs plugin, but I can´t; a message appear telling “You have successfully upgraded from version 2.6.4 to version 2.6.5” but the instaled JaTabs version are still 2.6.4 before I refresh the cache.
Look the image:

What can I do?
Thanks

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[allenjj Friend allenjjJoin date: October 2013Posts: 47Downloads:19Uploads:2 Thanks: 7 Thanked: 1 times in 1 posts]

#526526

Mine are all set to 755. I had already checked that before.

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