Joomla Templates Club 406,261 posts

[joeflynn Friend joeflynnJoin date: February 2009Posts: 91Downloads:0Uploads:1 Thanks: 59 Thanked: 3 times in 1 posts]

#295863

Ok; here’s what I do. I don’t know if it is the right thing, but it gets the job done.

Theoretically, you should be able to just try to open the site, the ‘xyz.com’ and it should open the install window. But if you try to open the install.php file, it will give that error. But http://www.sitename.com/index.php or http://www.sitename.com/installation/index.php will work also. That is what I use.

Then it walks you through the process of installation. The hard part is having the right name and passwords for the database and the ftp of that site. Remember to use ‘localhost’ as the database hostname, and with a typical shared unix based system the username and the database name will be ‘sitename_username’ and ‘sitename_databasename’.

Good luck.

[munders Friend mundersJoin date: November 2008Posts: 375Downloads:0Uploads:37 Thanks: 50 Thanked: 4 times in 1 posts]

#295864

Thanks but I have already tried that.

I have installed templates in the past but I am struggling more on this one for some reason. It is always tricky though.

Need help please

[ShannonN Friend ShannonNJoin date: July 2006Posts: 1947Downloads:0Uploads:9 Thanks: 16 Thanked: 172 times in 49 posts]

#295866

munders;117604Thanks but I have already tried that.

I have installed templates in the past but I am struggling more on this one for some reason. It is always tricky though.

Need help please

Try unzipping the qs package locally then using filzilla to ftp it to the host then try to installl via teh browser the host cpanel method of unzipping may not be distributing all files properly some may have permission issues, ftp from local you get to see permissions for each file etc etc
Shannon

[joeflynn Friend joeflynnJoin date: February 2009Posts: 91Downloads:0Uploads:1 Thanks: 59 Thanked: 3 times in 1 posts]

#295868

When we last left you, you said:
“…I then typed my domain into a browser and it gave the permission error message”

Now you say, “I tried that.” The word “that” doesn’t mean anything specific when so many things are flying around. Tell us everything. What did you try? What did it say?

2) Is this a site that you just registered? Is it possible that the DNS hasn’t gotten to the point that you can just type. ‘sitename.com’?

[munders Friend mundersJoin date: November 2008Posts: 375Downloads:0Uploads:37 Thanks: 50 Thanked: 4 times in 1 posts]

#295869

Thanks, i will now delete all uploaded files and then upload the unzipped files.

Do i have to change the permission on a file?

[joeflynn Friend joeflynnJoin date: February 2009Posts: 91Downloads:0Uploads:1 Thanks: 59 Thanked: 3 times in 1 posts]

#295870

You shouldn’t have to change the permissions.
I get “Restricted Access” when I put in the URL of “http://sitename.com/INSTALL.php
When I type in “http://sitename.com/index.php”, I get the install.

What do you get?

[munders Friend mundersJoin date: November 2008Posts: 375Downloads:0Uploads:37 Thanks: 50 Thanked: 4 times in 1 posts]

#295871

When i say ‘that’ i mean that i have tried entering the domain name in the address bar in different ways.

[joeflynn Friend joeflynnJoin date: February 2009Posts: 91Downloads:0Uploads:1 Thanks: 59 Thanked: 3 times in 1 posts]

#295873

Understood and the that. Is it a newly registered name?

I would try to make a site in another program…One page. Something simple. sitename.com/index.html Load it on the server. Does that page come up?

(Unfortunately, I am gone for 7 hours. Good luck.)

[ShannonN Friend ShannonNJoin date: July 2006Posts: 1947Downloads:0Uploads:9 Thanks: 16 Thanked: 172 times in 49 posts]

#295880

munders;117610Thanks, i will now delete all uploaded files and then upload the unzipped files.

Do i have to change the permission on a file?

Hi Munders
I think you are responding to my post? I’d delete the whole installation then after uploading all the unzipped quickstart folders and files be sure to refresh the main folder using the refresh button in the ftp program, I’d say to set all folder and sub folder permissions to 755 and then run your browser to start to install. make sure you have a database already created at your host and know the details needed for a host install such as, host supplied username password and of cousre teh database name but I’m sure you already know this stuff 🙂

Let us know how you get on, if you get any error messages please write them down so we can have a better understanding of what possible things are causing them etc

Good luck I look fwd to seeing a smiling face soon
ShannonN

[mj1256 Friend mj1256Join date: June 2007Posts: 1473Downloads:10Uploads:35 Thanks: 84 Thanked: 225 times in 118 posts]

#295949

i saw a few issues that were never addressed

you cannot start the install with http://sitename.com/INSTALL.php
the correct address is: http://www.sitename.com/index.php
or
http://www.sitename.com/installation/index.php

if this is a new domain, has your domain propagated, if not, you will mostlikely need to access the site by
http://ipnumbers/~domain name

next, are you on a linux host

who is your host

do you have cpanel, plesk , or some proprietary cpanel

can you upload the QS as a zip and then go to your control panel and expand the file. It is better than uploading all the individula files manually.

if you cannot expand the file, can they expand it for you

unfortunately, not all hosts are good for joomla, even when they claim the are.

[joeflynn Friend joeflynnJoin date: February 2009Posts: 91Downloads:0Uploads:1 Thanks: 59 Thanked: 3 times in 1 posts]

#295953

We’re all here for you munders…what’s happening?

[bennitos Friend bennitosJoin date: May 2008Posts: 1717Downloads:0Uploads:39 Thanks: 39 Thanked: 474 times in 407 posts]

#295957

I think it would help if he first made a decent post with all the things that he already did.

Now everyone is guessing and making an effort when in fact HE should make an effort to provide all information, so that he gets the help he wants.

[joeflynn Friend joeflynnJoin date: February 2009Posts: 91Downloads:0Uploads:1 Thanks: 59 Thanked: 3 times in 1 posts]

#295962

Bennitos, you are right, of course.

We have practically written a wiki on installation problems with this thread though~! It will be good for people later.

[bennitos Friend bennitosJoin date: May 2008Posts: 1717Downloads:0Uploads:39 Thanks: 39 Thanked: 474 times in 407 posts]

#295963

Yes i agree its a good thread 🙂

But half the work is already done with a decent starting post. So everyone is not guessing what the problem could be but help him right away. Would help the initial poster and the people that are helping.

All the helpfull people in here cant read minds 🙂

[joeflynn Friend joeflynnJoin date: February 2009Posts: 91Downloads:0Uploads:1 Thanks: 59 Thanked: 3 times in 1 posts]

#295964

Yes; sometimes one doesn’t know what they don’t know and can’t put down the right things until prompted.

Sometimes the frustration of the moment makes a writer presume things that are not in evidence when they write a sloppy post.

Sometimes, it is just being lazy.

Fortunately, we are all great enough to be perfectly forgiving of any of these errors (which we have never committed ourselves~!)

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