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[webdozers Friend webdozersJoin date: February 2015Posts: 9Downloads:56Uploads:0]

#200285

Hello,
while JA Image Hotspot is a great, we still seem have some troubles making it smooth working.

We are not able to print filled up module AND placed pointers. Neither from our website, neither from JA Imagemap demo website from Joomlart.com. Neither pointers, neither its pop-ups content.

Please advice how to proceed.

Libor

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#545805

Hi,

Could you please update account for the first access level, since I can not view your website to check now.

[webdozers Friend webdozersJoin date: February 2015Posts: 9Downloads:56Uploads:0]

#546006

Dear Dead Code,
it is not working on official Joomlart demo website for JA Hotspots neither, no need to provide our website now. Tested at Firefox 30+, IE 10+.

Regards,

Libor

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#546096

Hello,

Yes, I have asked CSS team for this issue, there is a problem of HTML Printing with absolute elements.
And we need a more time for further investigation and we will fix it for upcoming version.
I have created this issue on our issue tracker system, you can check its status here
http://pm.joomlart.com/browse/JAECIMAHOT-44

[webdozers Friend webdozersJoin date: February 2015Posts: 9Downloads:56Uploads:0]

#547430

Dear Dead Code,
thank you for your reply. Some 10+ days later, the bug still remains untouched, unresolved, not fixed. Please check on your side what is going on. It should not be a huge issue I believe… adding visibility, z-layer or few other lines of code, maybe?

regards,

libor

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#547630

Hello,

We have other plan this week so this issue is still in queue, I will remind dev team to check it next week

<blockquote>It should not be a huge issue I believe… adding visibility, z-layer or few other lines of code, maybe?</blockquote>
Thank for your suggestion, but it is not easy in this case, since you can google with a keyword “css print absolute position”.

For a quick solution, you can use Print Screen button to capture a page and save it as image, then you can print it later.

[webdozers Friend webdozersJoin date: February 2015Posts: 9Downloads:56Uploads:0]

#547719

Dear Dead Code,
thank you for your reply. I followed suggested Google search and these guys claim they have found a CSS solution… http://bytes.com/topic/html-css/answers/867806-absolute-positioned-html-elements-not-printing

Anyway, please update as soon as the solution is available.

Regards,

Libor

[webdozers Friend webdozersJoin date: February 2015Posts: 9Downloads:56Uploads:0]

#550393

Dear Joomlart Team,
please let us know if you are going to fix this bug or not. I am paying for developers licence couple of years, never asked for help or assistance before… but this issue has been reported on 08-06-2014 and by your own reply taken into an update process about a week later.

Now, some 7 weeks later, there is no progress on its fixing.

Please, be honest and let both your kind of clients – licenced or free – know how serious you really are about your client support.

Regards,

Libor

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#550434

Hello,

We are sorry about late response.
This issue has been fixed some weeks ago, but somehow it never reached test team for release.

I’ll PM you dev version for quick update, and ask test team to release new version asap.

[webdozers Friend webdozersJoin date: February 2015Posts: 9Downloads:56Uploads:0]

#551985

Hi all,
confirm the issue has been fixed with the latest 1.0.7 update.

Regards,

Libor

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